ORD India ...It Really Works....

[highskyindia]

Hello Friends,
Wanted to share my experience with ORD India with you all. I had received a -ve Feedback from a buyer some time ago, Buyer left the feedback without even contacting me or informing me. The feedback was left because he did not like the item he purchased.

On receiving the -ve feedback , I tried contacting the buyer via mail and phone and tried to sort out the problem, But he just didn't respond to any of my calls or mails, I also offered him a refund. but he was not interested(as perhaps the amount was too small for HIM) Finally when the time limit for feedback withdrawal was over. My only hope was ORD India and luckily also was there promotion going on. I contacted them and paid there fee, and followed the procedure ,and finally after 2 weeks, the judgement was passed that the feedback was unjustified, and today I got a mail that the Feedback is withdrawn.
I feel really happy and satisfied with the judgement as I am a genuine seller and committed towards buyer satisfaction, also I would like to add that ORD India was very professional in there approach and answered my queries very promptly and quickly.
I suggest all sellers who have received unjustified feedback to approach ORD IndiaThank you
Akash:-)

[relaxkaro]

Hey

Thats good. Can you please guide me with the procedure to go through ODR. And also did you try calling your trade partner to clarify the issue? I read it helps...

Regards

Krati

[coolbrasco]

Hi newmarket05,

Thanks. Good to know about this and definitely it gives good confidence for genuine sellers who are afraid of a unjustified -ve feedback. If a seller feel he received an unjustified feedback, definitely there is a justice. Thanks lot of posting the good news here.

Kind regards,
CoolBrasCo.

[lidia_9]

Hello Everybody,
ORD India is really very effective for genuine seller who have got unjustified negative feedback. I had filed a case through ORD and got real justice and negative feedback withdrawn. I like to suggest all genuine seller to go through ORD India who have got negative feed back. 🙂
Thanks,
Subrata

[coolbrasco]

Hi lidia_9 (Subrata ),

Thanks for the good news. I have to use it probably next week. A customer left -ve feedback with out informing/contacted me that item is not received. He directly left a -ve feedback. He has not given me a chance to investigate the missed item, i feel disappointed. Especially new customer do this with knowing creditability of a seller. I feel eBay should ask the buyer to communicate or open dispute to communicate before -ve feedback, that is most proper approach. He agreed that will withdraw feedback when he receive the item sent second time. My sales is definitely affected, it is unjustified that because one customer is missed an item, it does not mean that other customers will miss. 1 in 1000 item may go missing, we always compensate customer if they contact us. If my feedback is not withdrawn upon receipt second time, i am going to use ORD India.

Kind regards,
CoolBrasCo.