Hello Friends,
Wanted to share my experience with ORD India with you all. I had received a -ve Feedback from a buyer some time ago, Buyer left the feedback without even contacting me or informing me. The feedback was left because he did not like the item he purchased.
On receiving the -ve feedback , I tried contacting the buyer via mail and phone and tried to sort out the problem, But he just didn't respond to any of my calls or mails, I also offered him a refund. but he was not interested(as perhaps the amount was too small for HIM) Finally when the time limit for feedback withdrawal was over. My only hope was ORD India and luckily also was there promotion going on. I contacted them and paid there fee, and followed the procedure ,and finally after 2 weeks, the judgement was passed that the feedback was unjustified, and today I got a mail that the Feedback is withdrawn.
I feel really happy and satisfied with the judgement as I am a genuine seller and committed towards buyer satisfaction, also I would like to add that ORD India was very professional in there approach and answered my queries very promptly and quickly.
I suggest all sellers who have received unjustified feedback to approach ORD IndiaThank you
Akash:-)