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Not able to raise refund claim through PaisaPay?

sinner5915
Community Member
I had ordered an item and paid through PaisaPay.
The last date of delivery was 7th Sept, 2011 and I didn't receive anything.
Also the shipping details provided to me were wrong.

The same story happened with 24 other buyers who bought the same deal.

I have been trying to raise a claim through PaisaPay but the option for Item Not Received is not showing up in My PaisaPay page.

I have sent a mail to ebay CC and they have just provided me with a routine reply that it'll get resolved.

What can I do?
Message 1 of 7
latest reply
6 REPLIES 6

Not able to raise refund claim through PaisaPay?

Dear sinner5915,

In case of any account related issues, you can contact our Customer Support through any of the following channels -

http://pages.ebay.in/paisapay/phone-support.html

As per the update received from our PaisaPay team, they have reached out to you and taken you through the process. Since the refund has been initiated, you would receive the money in your account soon.

Regards,
Seema
Message 2 of 7
latest reply

Not able to raise refund claim through PaisaPay?

sinner5915
Community Member
Yes that is correct.
Tomorrow is the 6th day after refund initiation.
Message 3 of 7
latest reply

Not able to raise refund claim through PaisaPay?

vishesh122
Community Member
please tell the seller to send via first flight courier i think the courier service from whome he send me the speaker dont have there service in my state. i love to get them if it take 4 to 5 more daya i can wait

tell the seller to call me he didn,t call me once
Message 4 of 7
latest reply

Not able to raise refund claim through PaisaPay?

I AM ALSO NOT ABLE TO RAISE A CLAIM.

AFTER ALL THE PROCESS IT IS NOT ABLE TO GENERATE CLAIM ID.

 

I HAVE PURCHASED FOLLOWING ITEM

***

 
Your max bid: Rs. 1,500.00
Sale date: 23/08/15
 
You have paid using PaisaPay on 24/08/15.
 
I AM NOT AT ALL SATISFIED WITH THE ITEM.

THE SELLER HAS CHEATED ON ME.

THIS IS A COMPLETE FAKE PRODUCT.

IT DOES NOT HAVE MI WRITTEN ANY WHERE IN THE PACKAGE AS WELL AS ON MAIN INSTRUMENT. 

ALSO IT WAS NOT SEALED PACK. 

ALSO I HAVE CHECKED ON YOUTUBE COMPARISON OF ORIGNAL AND FAKE MI FIT AND THE PRODUCT SUPPLIED BY THE SELLER FULLFILLS ALL THE QUALITIES OF FAKE MI FIT. 

ALSO I AM NOT ABLE TO PAIR IT WITH MY PHONE. 

LOOK INTO THE MATTER AT YOUR EARLIEST. TREAT IT AS MOST URGENT

Message 5 of 7
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Not able to raise refund claim through PaisaPay?

sah054452
Community Member
My order 22 mar but items not received please give me my money
Message 6 of 7
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Not able to raise refund claim through PaisaPay?

sah054452
Community Member
Please give me my money
Message 7 of 7
latest reply