No PaisaPay Notifications these days!

[snrama]

Hi,

I have found that from last few days, I am not getting PaisaPay notifications (both payments and weekly period notifications) though the buyer has paid through paisapay and reflected to my account. I get only occasionally. I request eBay to look on this issue and fix the problem. ---------------
With Regards,
Navaneeth (snrama) 😉

[shree_krishna_gems]

Hello Sapanaji,
As suggested by you I had contacted Paisapay and also given all the details,But its really very frustating that Paisapay do not read the mail properly and send reply of their own choice(not at all on the issue raised by me),which is no where near my related problem.

This is the reply I got from them:

Hello Deep,

Thank you for writing to us. I would be happy to assist you with yourquestion concerning transaction status.

On checking our records, I have noticed that the transaction for PaisaPay ID : 18401963639, is paid and confirmed.

Hence kindly check the status of the transaction and ship the product.
You should only ship your item when the buyer's PaisaPay payment hasbeen confirmed. Confirmed payment will show as "Paid" with the "Rs and Shopping Cart" icon filled in your "My eBay" under "Sold" section.

You may check the status of the transaction by following the below
mentioned steps:

1. Click on the "My eBay" link at the top of most eBay pages to log in
to your "My eBay" page.
2. Select "Sold" tab where you shall find the status of the PaisaPay
transaction ID: 18401963639. Kindly look for the filled Rs. and Checkout
Complete icon which states "Paid" indicating that the payment has been
confirmed.

You should only ship your item when the buyer's PaisaPay payment has been confirmed. Confirmed payment will show as "Paid" with the Rs and Shopping Cart icon filled in your "My eBay" under "Sold" section.

I trust that this information has been useful to you. If you have any further questions please do not hesitate to contact us again.

Best wishes,

Aparna A.
eBay Customer Support

-------------------------------------------------

Now the point is I already know that the payment is confirmed and I had also shippied the item on the same day.

The problem I raised was that I am not getting the Paisapay confirmation in my Gmail inbox but only in my My Messages of eBay.

The Paisapay customer Support simply escaped by telling me the status of the payment and also the copy cut reply of how to verify the payment is confirmed and when to ship the items.

I request sapanaji to kindly reply to me regarding this type of reply of customer care.

I am really fed up with such worst customer Service and I had posted this here so that eBay community also know the level of service from eBay.

Well THE LESS SAID THE BETTER.


Regards,
Deep Agarwal.
Shree Krishna Gems

[emailswarup]

Hi,

I received the same reply about 4-5 days back. Either the person is not sincere enough about understanding the complains made or have too little time alloted for that, in both the cases its frustating for the Customer / member. .
Best Regards 😄
Swarup
Kolkata

[stopvirus1]

I am also not getting the Paisapay Payment Notification for some of my items. Why is this problem for paisapay payment notice. I am getting other emails from ebay. Warm Wishes and Regards,
Lalit Jain
(jainlalit)
http://stores.ebay.in/COMPUTER-VILLAGE

[sreelakshmitraders]

I also didn't get paisapay notification today...

[emailswarup]

Dear Sapana,
Please ask the PaisaPay team to take care of this problem. .
Best Regards 😄
Swarup
Kolkata

[shree_krishna_gems]

Hello,
Today also I had faced the same problem,eBay do something.



Regards,
Deep Agarwal
Shree Krishna Gems

[shree_krishna_gems]

Dear eBay,
Today again I had faced the same problem,A buyer had initiated payment through Paisapay(Credit Card)but I had still not received the mail in my gmail.

Well Why you are not looking at this issue.Many of the members have confirmed that there are some issue with paisapay notification but there is no action from ebay side.

I had already contacted your customer care and you can also read what kind of reply we seller get on our problems.

If you do not want to hear anything negative about your website then please give the same in annoucement, that no members can say anything negative about the website otherwise the member will be suspend within 24 hours.


Please reply me this time for the interest of all sellers.


Best Regards,
Deep Agarwal.
Shree Krishna Gems

[indconcepts]

Hello,

I am also not getting PaisaPay Notifications for every transaction.
It's quite troublesome when one has to manage a number of accounts. .



best regards

Umang Midha

[sreelakshmitraders]

Stil This Problem Persists!

[shree_krishna_gems]

Hello,
The technical fault is still not rectified.I am still not getting the Paisapay confirmation and that is creating problem as its result in delay in sending the items to the buyers.


Paisapay please do something atleast now!


Best Regards,
Deep Agarwal.
Shree Krishna Gems