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New fees Policy: 1 week of new fees policy killing us, eBay please save !!!

coolbrasco
Community Member
Dear Fellow Sellers,

I would like to share my experience after the new fees policy is effective. I feel the worst heat now. My listing did not change (Instead of 20 listing daily in online auction format, now listing 10 to minimize my budget, rest of them listed in shop view), but my sales just 25% (For example before if i was selling Rs.2000 per week in average, last week 1-7 April is just Rs.500 only) of my average sale of previous weeks. This is a worst situation for me do business with eBay. I really don't understand what is happening in eBay ?

Unlike other sellers i supported new fees policy because of duplicate listing by fellow sellers and poor buyer experience. But the effect is very negative for my sales. I hope eBay will do something to save us, doing good business before and facing a crisis from past week.Tomorrow i will be receiving a cheque of lowest sales in past 6 months. This sales is same for another 4 weeks (a month), i will have to close down the shop to avoid further loss.

What will be eBay's reply ?

eBay please do something to save us !!!


Fellow sellers how is your sales, what is your opinion ? Please dont forget to post your feedback as well.

Regards,
CoolBrasCo.
Message 1 of 38
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37 REPLIES 37

New fees Policy: 1 week of new fees policy killing us, eBay please save !!!

Hi Siddharth,
How are you?
We are in the same boat brother.
I request you to wait till saturn becomes direct.That is just round the corner.
I am talking of faith.You will start getting result.Just a matter of 2/3 days.Have faith.Everything will fall in place.
Best wishes,
Thanx,
Truly,
Amitava
Message 11 of 38
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New fees Policy: 1 week of new fees policy killing us, eBay please save !!!

snrama
Community Member
Hi Amitava,

You are absolutely right.. We should have faith in our work.. That will give us a success. eBay team has told us that the sales will increase, we hope it will as they survive only if we have sales. ---------------
With Regards,
Navaneeth (snrama) ๐Ÿ˜‰
---------------
With Regards,
Navaneeth (snrama) ๐Ÿ˜‰
Message 12 of 38
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New fees Policy: 1 week of new fees policy killing us, eBay please save !!!

highskyindia
Community Member
Its been more than 7 days since this new Important Price Changes have been Implemented, What i can see is that 1.Ebay is clean market
2. Our items are getting more exposure
3 Competition is also less
4. SALES ARE DOWN BY ABOUT 50%

In theory every thing looked good but the end result is what matters, and the end result is that Sales are really DOWN By around 50%.

What I have concluded is that our listing have to appear on 1st Page almost everyday for them to be visible and then sell, and anymore effort on our part to make listings appear on 1st page will increase listing fee.
Taking into consideration i have followed and managed my business strategy as suggested by Ebay I feel let down.
THE BOTTOM LINE IS THAT SALES ARE DOWN DRASTICALLY.
Still at the moment i want to keep my fingers crossed and give some more time
Regards
newmarket05
Message 13 of 38
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New fees Policy: 1 week of new fees policy killing us, eBay please save !!!

Hi,
I suggested long back to provide a link to 'similar buy it now items in ebay shops' at the bottom of every page.
I suggest this again.
That gives a far more better browsing experience.
Thanx,
Truly,
Amitava
Message 14 of 38
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New fees Policy: 1 week of new fees policy killing us, eBay please save !!!

shivarth
Community Member
Thanks Amitva Da,

I am fine, there are hot summer season starts with full of sun. Sell is freeze now. We can only hope for batter in near future.

Thanks again.

Regards
Sid
Message 15 of 38
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New fees Policy: 1 week of new fees policy killing us, eBay please save !!!

coolbrasco
Community Member
Dear Snrama & Others friends,

Thanks for posting your feedbacks about your sales.

Yes, ofcourse we are hoping for the best. But unfortunately even after 14 days there is no change at all. Even other sellers tells same story.

Another important thing is i normally get 30-40% sales from my old & previous customers. Even they are not showing up. They don't need my listings visible, straight away they can remember and come to my shop. This is very strange situation.

I hope eBay will do something to save us from loss, and improve sales in the future.

Also i request eBay should refund our Re.1 for the unsold online listed items (Shop view OK fine, since 30 days listing, we can share the loss) until we have good sales. We all expected good sales after new policy and lost listing fees now. This is a small help eBay definitely can do it as a courtesy to save sellers.

Kind Regards,
CoolBrasCo.
Message 16 of 38
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New fees Policy: 1 week of new fees policy killing us, eBay please save !!!

coolbrasco
Community Member
Small correction in addressing people -->

Dear Snrama & Others friends,

Please read this as ...


Dear Snrama & Other friends,

Kind regards,
CoolBrasCo.
Message 17 of 38
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New fees Policy: 1 week of new fees policy killing us, eBay please save !!!

Hello Friends,
First of all I want to share my experience with you all. Since the new policy is introduced I had not seen any Increase in the sales but I can saw the sales gone down badly.

As a buyer we all want to get a variety of the choices but because of the high listing charges now all sellers are avoiding showing their variety, Moreover all sellers listings only those things which have a very nice selling possibilities.

When I started selling on Baazee.com,I was very happy with it. As there was not a single Paisa required to sell our items(any Number of item).So I used to upload my whole stock online for sale and I used to get very good response. Listing must be FREE, You can charge for the successful sales.
But now the things are changing, eBay first introduced Gallery fee, now the Giant fee structure to exploit the sellers and this is not the end, I know the Greed is never ending, The fees will keep on increasing gradually (Study the data and anyone can say this surely).

I know one thing, eBay may claim that they will earn only when seller will earn but this is not the truth.
eBay is now in the position where there is only one possibility i.e. WIN-WIN.

Suppose: I list 600 items per week and sell none of them, who will earn? Me or eBay?

So, the message from eBay is very clear if you can pay fees then stay here or else the door is open.

I am very much disappointed with the eBay policy and I believe that this is a very bad steps taken.

Other e-commerce website will surely take the advantage of this greedy steps of eBay.

Best Regards,
Deep Agarwal.
Shree Krishna Gems



Message 18 of 38
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New fees Policy: 1 week of new fees policy killing us, eBay please save !!!

Hi,
The .com has also increased fees.
I listed an 8$ free shipping in shop format with a gallery pic.
They charged me some 35 rupees.
Sad experience.
Thanks to all of you,
Truly,
Amitava
Message 19 of 38
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New fees Policy: 1 week of new fees policy killing us, eBay please save !!!

sapana@ebay.com
eBay Employee
eBay Employee
Hi coolbrasco,

You rightly said that it will not be fair for any seller to pay fees without getting adequate sales. You are also correct in your assesment that visibility of products is the key to increase your sales. I noticed that a significant amount of your listings are in your shop. As you would know that shop listings get limited exposure. This will mean that if 50% of your listings are in shop, then only 50% of your listings are geting ample views by new buyers. You may want to do the following check for your listings:
โ€ข What was your conversion rate before listing fee were introduced?
โ€ข What percentage of listings were earlier in shop vs. the current number of listings?
If your earlier conversion rates were significantly better than your current rate then you may want to restore to your earlier listing strategy. If you need data for any of the above, please feel free to reach out to your account manager.

On your shop listings: Mailers on special offers at your shop might be a good reason for your buyers to come back to your listings. I saw that you are offering a discount of 10% on summer special category. You may want to make a banner for the promotion and place it on your shop header to give it more prominence. You may want to further highlight it on your core listings.

Also, an onsite promotion for apparel category is lined up for next week. Do ensure that you have ample listings in core to get maximum benefit of the promotion. Due to the current iPod sale, the overall site vibrancy has also increased, which should further bring more bueyrs to the site, thereby increasing your chance of sale. Hope this helps.

Regards,
Sapana
Message 20 of 38
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