NON RECEIPT OF MATERIAL

[tskmenon]

I PAID PAYMENT ON 23/06/2005 ITEM NO. 5783733230 SO FAR MATERIAL HAS NOT RECEIVED NOR REFUND OF MY AMOUNT. PLEASE GIVE US SUITABLE GUIDELINE FOR REFUND OF MY AMOUNT.

REGARDS
TSKMENON

[atulnc1]

EMAIL THE SELLER EVERYDAY,ALSO TRY CALLING HIM EVERYDAY.
IF HE IS A GENUINE SELLER,HE SURELY WILL REFUND YOUR MONEY OR SEND U THE PRODUCT.
IF HE DOESNT
THEN GO FOR THE BUYER PROTECTION PROGRAM WHICH EBAY HAS.

[atulnc1]

I TOO FACED THE SAME PROBLEM WHEN I DID NOT RECEIVE A MOBILE PHONE WHICH I BROUGHT FROM SELLER FROM DELHI.
BUT THEN I OPENED A DISPUTE WITH THAT SELLER AND AFTER 2 MONTHS RECEIVED THE WHOLE AMOUNT REFUND FROM BAAZEE.

IT JUST REQUIRED REGULAR FOLLOW UP WITH THE BAAZEE DIPUTE TEAM,I KNOW I HAD TO FILL THE BUYER PROTECTION FORM AND SUBMIT ALL THE PAYMENT PROOFS,AND WHEN THEY WERE VERIFIED I WAS REFUNDED MY WHOLE MONEY BACK.

REGARDS,
ATUL

[tskmenon]

DEAR MR. ATUL

THANKS FOR YOUR EMAIL. I AM READY TO GIVE PROOF OF MY PAYMENT DETAILS TO BAAZEE. BUT BUYER PROTECTION AND TRIED TO CONTACT, IT IS ALWAYS SHOWING GENERAL QUESTIONS ONLY. I HAVE UMPTEEN TIMES FILLED THIS QUESTION BUT RESPONSE IS NOT RECEIVED SOFAR. ANY EMAIL OR PHONE NO. ARE THERE FOR ASKING DIRECTLY. IF SO PLEASE REPLY AT ONCE. I AM ANTICIPATELY LOOKING FORWARD TO YOUR REPLY.

WITH BEST REGARDS
TSKMENON

[nvid@ebay.com]

Dear tskmenon ,

I regret the unpleasant experience you had. I wish to reiterate the fact that eBay strives to takes all the necessary steps possible to protect its buyers from unpleasant experiences.

I suggest you go through this link on Protection for Buyers

For further queries you can Contact Us
Regards,
nvid

[priyabrijesh]

abrijesh

[priyabrijesh]

Dear Sir

I had paid for item Talk Back Parrot - A Unique Item (6006577606)from salespromotion1964 and paid using paisa pay PaisaPay ID 14502467580 .it ois been atleast 3 weeks there is no news about the item , i tried to contact the seller through mails and his phone number .he is not responded so far and looking at his profile and the kind of negative rating he has got iguess he is a bogus seller. i want to know how ebay can get my money back and keep a heck on such bogus guys.

[posting.id.in]

Hello Mr.Menon,

You may try the following link from any page on eBay:

Help - Contact Us - Ask about bidding or buying - Problems with sellers - You did not receieve the item:

simply click on the link below:

http://pages.ebay.in/help/contact_us/_base/result_2_5_1.html

The method to claim buyer protect is to :

First file a Item not received (INR) dispute against the seller.

2. Since the seller is no longer registered on eBay, simply escalte the dispute with a claim for compensation under eBay's Standard Purchase Protection Policy.

[bnpatel199]

I WANT TO MAKE A QUESTION TO EBAY SINCE THEY ARE NOT GIVING THEIR ADDRESS.

REG : ITEM NO.5813902146 PAYMENT CONFIRMED BY SELLER ON 1/10/2005 NOT RECEIVED.

DISPUTE ESCALATED TO EBAY ON 02/11/2005 BUT I FEEL THAT EBAY IS PLAYING TACTICS HOW NOT TO PAY ? THEY WANT PROOF OF THE CREDIT CARD PAYMENT, WHEREAS BUYER HAS SENT ME EMAIL THAT HE HAS RECEIVED PAYMENT ON 01/10/2005. HOWEVER, I WILL NOT GET THE MONEY BACK, I LEARNT A GOOD LESSON.

CAN ANYONE SUGGEST ?

[vandy@ebay.com]

Dear bnpatel199,

I understand your concern, however to process a Buyer Protection Claim, the team would require the necessary payment proof.

I am sure you will appreciate the fact that, it will be difficult for the claim team to reimburse a user until the proof of payment is presented.

Regards,
Vandy