I am very disappoited with eBay, First I have given wronge commitment by n number of associates in customer care and then I did not get a response to my written complaint with the 24 hours and now after 10 days. Initiallly I was told I will get my freegift from Monsoon Dhamaka with 45 days from the end of the scheme(Headphones in the Monsoon Dhamaka and a samsung guru phone for using my credit card for one of the transaction). When I have wriiten to eaby that I have not received the gift I just got the same reply 3 times without propery details & When I called the customer care I got a new timeline that I will get the product with in 45-60 days (Why it was never told me earlier that it is 45-60 days , earlier it was only within45 days). Now even after 60 days I have not got the product When I called they said I will get it in the 3rd week of September but today it is 8th Oct and still I have not got any product nor any intimation from ebay when will I receive my products. And when I wrote to ebay on 25th Sep I did not get the reply with in 24 hours. Is this what ebay suppose to do, I have been associated with ebay from the last 4-5 months I have made around 3-4 purchases and we are treated like this.Ebay is not worried about its consumer complaints. Now, I got even expect that I will ever get my product, ebay has turned down its commitment. (How can we trust that if I will make a heavy purchase I wil get my products on time) , I am sorry but I do not trust ebay anymore, because of the response I am getting from this. Ebay should stop this free gifts crap when they can not even provide the date on which they will deliver the gifts.The worst part is the false wronge commitments which they are giving everyday.There customer care people dont have any idea about this as wel.Ebay should stop it.This is not a company to trust.
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