Hi frontlinetechnologies,
If you wish to give private feedback to eBay, please feel free to write to our Customer Support team. You can also write to me at sapana@ebay.com
The idea behind the forum is that members can openly give feedabck to eBay, and other members can comment on the feedback, making it more robust. This helps us identify key issues bothering a large part of Community.
Regards,
Sapana