Launch of Third Party Online Dispute Resolution Mechanisam

[sapana@ebay.com]

Hello Members,

We have often heard from our community the need to have a third Party Online Dispute resolution mechanism that could assist our users in the Online Dispute Resolution process.

Based on your feedback, eBay is happy to announce the launch of third Party Online Dispute Resolution (ODR) on the Security and Resolution Centre.

ODR INDIA is an ODR service provider designed to aid in dispute resolution. At ODR INDIA any type of dispute can be resolved through

-Assisted Negotiation
-Automated Negotiation
-Mediation
-Arbitration

If you have any dispute on eBay, which you are unable to solve to your satisfaction after you lodge a complaint using eBay Dispute Resolution Console, you may take assistance of ODR INDIA. ODR India is easy, convenient and also has a special promotional offer exclusive for eBay users.

We hope you will find the above services useful. If you have any questions or clarifications, feel free to post on this thread

Regards,
Sapana
(On behalf of Trust and Safety Team)

[chuba2003_in1]

I have received a warning message from your partner
"Odrindia.com - ODR Case Notification" stating that :

"IMPORTANT NOTICE: Non-response to this email and case will lead to this case being reviewed based on what the seller has stated and the feedback may be withdrawn. There will be no revision of this case once the case is closed."

Ebay know it very well that I have made the payment but the seller did not send me the item, because the winning bid was Rs.4900/- where as his Ebay "buy Now" price was Rs.6000/- plus. Although I have got back my paisapay, the credit card company will charge me service tax.

The Buyer is always the loser in Ebay because Ebay gets Commission from the seller. Kindly remove the negative feedback and give the seller positive rating from your side.