Item not received BUT received fake tracking details

[goyalrk]

I have placed an order and provided with the info that item is shipped via Overnite Express but tracking details shared were fake. When contacted seller, they told me a story that the parcel is stolen or missing, we will resend the same shortly and also insisted me to take my money back.
I don't know why-was it a fake offer posted on ebay.in?
I want the item in good condition, not money back. I want to see that what kind of control ebay having on its sellers.

[2012*jones]

I have also a same problem. I didn't expect this from you ebay. A very worst customer service. I had ordered an item one month before. I have not recieved yet. Comparing to othersebay has very worst customer service.

[mobilestore4u]

goyalrk,

No one provide fake details. Sometimes once in a blue-moon it happens. You kept trust on seller & placed order. Now suddenly seller becomes trust less?

:)