Introducing a new and cool way of shopping on eBay

[sapana@ebay.com]

Hi,

We are excited to share the cool new ways of shopping on eBay.

New features for Buyers:

Introducing Shopping Cart for a complete shopping experience: Here is a cool way that will help you shop till you drop. Just add items to your Shopping Cart and keep shopping. You can then buy your items at one go later! Simple, isn’t it? To use the Shopping cart, follow the simple steps below:
1. Add an item by clicking the Add to Shopping Cart button on the View Item Page
2. Once you have finished your shopping, click the “My Shopping Cart” link on top of any eBay page.
3. Pay via PaisaPay for all the items added from one seller.

Note: The Shopping cart feature shall be available for all ‘Buy it Now’ items offering PaisaPay mode of payment. You can only pay for the items in your Shopping Cart by PaisaPay mode of payment.

To add items to your Shopping cart, you can click on the 'Add to Shopping Cart button' from the View Item Page:



You will be able to access your Shopping cart from the eBay header as well:



The Shopping cart link on the eBay header will lead you to your Shopping Cart Page.


A: All items selected from one seller
B: The continue button will help you pay for all the items from one seller at one go itself
C: All the items selected from a second seller
D: Items that you wish to save for later
E: Other items from the same seller


Fast Checkout for ‘Buy it Now’ Listings: For all our buyers who buy from Buy It Now listings, shopping on eBay will now be an easy 1-2-3 process. All you will need to do is:
• Click on the Buy it Now button (on the View item page)
• Provide your payment and shipping details.
• Commit the order and make the payment

Following Order details page will be your one stop to provide your payment and Shipping details:



A: Allows you to fill the Quantity you wish to buy
B: Is the default Shipping address. You can change the shipping address by clicking on the 'Change Shipping Address' link.
C: Allows you to choose the mode of shipment
D: Allows you to select the mode of payment by which you wish to make the payment
E: Continue to either confirm your purchase & pay

Locate Seller Contact Information easily: You have told us in the past that as a buyer it is not easy for you to locate your seller’s contact information. Going forward, for all the ‘Buy it Now’ and ‘Shopping Cart’ purchases, the order confirmation page, after you commit the order and make the payment, shall give you entire contact details of the seller. The same shall also be emailed to you for your records.




New features for Sellers:

Immediate Payment required with PaisaPay: As a seller, if you are offering only PaisaPay payment method on your ‘Buy it Now’ listings, the listing will close only after the buyer has made the payment via PaisaPay. Our seller community has been requesting for this feature for a while now and we are glad to inform you of the change.

Shipping Validation based on buyer Pin Code: Going forward the shipping charges for a buyer will be calculated based on the seller and buyer pin codes (instead of city). If the buyer and seller pin codes are from same city the buyer will be considered a local buyer and will be charged local shipping charges. Similar logic will apply to national buyers as well. In case the buyer pin code is not available in the database, he shall be considered a national buyer.

I hope you will find the above changes exciting and the changes will make eBay an easy and fun shopping destination for you. In case you have any question on the above, please feel free to post your questions on this thread. We shall be monitoring it on regular basis. You can also get in touch with our Customer Service resources to get help you with your questions.

Regards,
Sapana

[urban.bazaar]

The "Immediate Payment required with PaisaPay" feature is probably one of the best things for sellers on eBAY. This would eradicate lot of headache associated with the Unpaid Items.

One suggestion for eBay: In the shopping cart that they have launched currently, buyer's can only add items from same seller. However on eBAY's U.S site buyers can use "Express Checkout" for all items from multiple sellers. If something like that could be launched here, that would be fantastic.

[runalaila_in1]

hu urbanbazar
I guess buyers can add items from multiple sellers and complete a single checkout but all th items added in the shopping cart by the buyer must be providing paisa pay as th sole option of payment :)

[gizmozindia]

WOW This is a great feature and the results are visible in the very first day itself.

Keep it up Ebay.

regards

GizmozIndia

[sapana@ebay.com]

Hi urban.bazaar,

Glad that you find the new feature useful. Also, thanks for your suggestions. Currently, a buyer can add products in his cart from multiple sellers but will be able to make payment for one seller at a time (thus is a buyer has added 10 products from 3 sellers, he will need to checkout 3 times for individual sellers).

As you said, it will be great if a buyer could checkout for all products at one go itself. The team has already earmarked that as an area for future development. We shall keep our members updated of the change as and when it happens.

Thanks and Regards,
Sapana

[sapana@ebay.com]

Hi gizmozindia,

I am happy that you are already benefitting from the new features (and Sandeep loved your post :)).

Thanks for your encouraging words!

Regards,
Sapana

[e.stores]

Hi

I am very glad to see new features specially about immediate payment requires.

I have noticed one thing about pin codes And it is giving problems to buyers as well as to sellers.

I am using Selling Manager Pro.
When a buyer purchase a product an email is sent to the buyer by Selling Manger Auto Response System. In that email the shipping charges are calculated of Local Shipping regardless to buyer's pin code or city.
But when buyer tries to pay online or make a checkout then only national shipping is applied, thus it makes a confusion as total does not tally with the shipping notification email's total.

I hope eBay's team will take note of it.

Warm Regards

Gaffar Latif

[coolbrasco]

Dear Sapana,

Unfortunately this new Shopping cart messed up my listing. No one can buy from shop. My last sales was 10th. I hope eBay will resolve my issue. Please read my post.

I hope eBay will help me to get some fees discount for this period. It is not my fault.

http://forums.ebay.in/thread.jspa?threadID=500001793&tstart=0&mod=1184579805999

Kind regards,
CoolBrasCo.

[runalaila_in1]

Hi
An item once added in the shopping cart I cant remove it from my shopping cart
unless it gets closed
am i missing something ??

[sapana@ebay.com]

Hi runalaila_in1,

As a buyer, you can remove products from your shopping cart by clicking on the 'remove' link located just below the item title. I checked it out and it is working as desired. In case you are facing any issues with removing the item, I will request you to send it to us via the Live Chat help or Contact Us link.

As a seller, if a buyer adds your product in his shopping cart, the product stays there until the buyer pays for it, removes it or the item expires. However, just by adding the product to the shopping cart does not mean that the product is reserved for the buyer. the product will be still available for other buyers to buy.

I hope the above has given you some clarification on your query. In case the above was not helpful, please feel free to write back.

Regards,
Sapana

[skygiftworldwide]

Hi Sapana!

I am selling American Diamonds in my eBay Shop. It is listed for different colours and shapes and I am giving Shipping Discount even though a buyer buys more than one item from different listings as well.

Now, the problem with the Shopping Cart is that a buyer has bought two American Diamonds of different colours from two different listings. The shipping charge is calculated full for both the items. Shopping Cart is not calculating the discount, neither the buyer can edit the Shipping Charge nor he can request for an invoice.

I have set to update the shipping charge by the buyer in my preferences. But it is not working for Shopping Cart.

At least there should be an option to Request an updated invoice from the seller in the Shopping Cart page.

Please advise what to do in this situation. If there is no way to allow discount for combined shipping for different listings then I will loose my sale.