Hello bay_jyoti and all users,
Thank you for taking the time to discuss this issue and provide your suggestions.
The issue of fraud buyers purporting to be from Nigeria is one that we are working to address. This same question was asked of Rajan, Country Manager for New Ventures & Payments during the Open House Chat he had with our community last Friday. For your benefit, I am reproducing the content of his post below
"eBay has a Trust & Safety team which comprises former officers from various branches of Law Enforcement whose role it is to ensure safety for the users of our websites. We constantly share information and best practises across various countries to keep such fraudsters off our site. That said,the unfortunately reality is that fraudsters continously try and find new ways to beat our systems. We are constantly on the lookout for such fraudsters and will work with local police authorities to bring them to book.
Best Regards
Rajan"
On your suggestion, one immediate concern I could thik of was it might lead to a significant loss of 'good' transactions, simply because buyers, especially new buyers, might not be checking their emails after they have bought their item, expecting it to be delivered to them within the delivery times committed by the seller.
Let me reassure you that we are committed to finding a viable solution to this issue. In this regard, we request the help of our committed sellers such as yourself. You can help us by reporting such buyers via the 'Contact Us' link so that eBay could investigate them and take appropriate action.
Regards,
Rohit,
Community Development Team
Thanks and Regards,
Rohit,
Buyer Engagement Team