I got a defected Product! Help!

[gpat8219]

Hello,

Few days ago I ordered Item # 350612191365 (JAIPAN JUMBO ROTI MAKER). I noticed that the product is defected, because it was not working!

Can you tell me how can I get the refund, since the paisapay has already marked my order complete!

Thank You,
Gaurav

[smartphoneforever]

Dear gpat8219

Try to contact the seller. he/she will surely help you out.

As per policies, you can get the replacement for the defective product from the seller

[seemak@ebay.com]

Dear Gaurav,
I know it is very disappointing situation. as 'smartphoneforever' suggested, had you share this with seller yet. Moreover, this product is under manufacturer warrantee for a year that you can claim at nearest authorised service centre of Jaipan

[gpat8219]

Hello,

Thanks for the reply!

I did talked to the seller and asked for a replacement, but he sent me a defected item again!

So, that's why I need a refund. Because this seller is only selling low quality defected items on ebay! Beware of that seller!

Yesterday I talked to the ebay customer care! Now, waiting for the reply!

I will let you guys know about the "what happens next"!

Regards,
Gaurav

[smartphoneforever]

I think then you must visit Nearest Authorized service center.

Seller has provided you the replacement as well.