Fake Items on Sale
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on โ15-05-2011 01:51 PM
I have come across many sellers in e-bay willing to sell 'branded' watches like Rolex, Omega at throwaway prices. This watches are not genuine items, but fake/replicas of the original ones. Does e-bay ever check the originality of these items? The item description put up by the seller does not inform anything on this. Worse, when some sellers are asked, they try to avoid these questions.
Fake Items on Sale
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on โ16-05-2011 10:35 AM
Many buyers love to buy fake item at lower price for show off in his friends circle or for mental satisfaction.
But its an headache for genuine buyer like you as its waste of time to bid on an item that actually a fake or replica.
Its happened to me as well, when i was new on ebay (2 months back), once i placed my bid on a Sony Headphone (Seller ID: the_techno_guys)believing that the item is genuine even seller has done everything to prove that item is original in his listing, like picture of original Sony headphone, Description from Sony's website and claimed that item is made in Thailand etc, luckily(or unluckily) i won the bid on later date for just Rs.300, i was happy as this headphone are being sold for around $185 in market, but i was also suspicious about its quality hence i contacted the seller about authenticity.
He promptly replied that item is not genuine, he offered me to choose another headphone from his list(since all those were fake),but i started crying and told him that "he should have disclosed that item is fake", he replied "I never claimed that item is genuine".
well after some argument i convinced him to cancel the order because i don't want to buy fake item. He assured me that he'll be cancel the transaction.
I got my happiness back as he was so kind and was agree to cancel the order, but this happiness only last for one week as he surprised me to open an "Unpaid item case". I contacted again to the seller with my concerns and he said that he mistakenly opened that case as he has many buyers to deal with(i wonder as he had only 8 feedback till that time and even 13 till date, means he actually don't have many customers) but that Messiah agreed to sort out this issue amicably.
But unpaid amount case was still open for next 5-6 days and i was repeatedly being contacted by ebay via phone and email for quick payment of the item else they'll be impose restriction on my account.
Meanwhile i contacted ebay customer care with my issues and also told him that seller is selling fake product, but he suggested me to make payment and open a case for product not as described and return it to the seller's address. I make the payment and that Devil shipped that item to me quickly even previously i contacted him for a cancellation.
I got the item and i opened a case as per ebay customer care executive's suggestion. This time that monster/seller has contacted me and again assured me that he will refund my money but i have to wait for his next reply. I agreed but without any confidence. After 4-5 days ebay contacted me on phone but they were behaving like extortionist, they told me to return the goods immediately to the seller else they will close this case and award in favour of seller and ebay may also cancel my account etc etc.
Phewwww... it was humiliating and unethical as well.
I shipped that item immediately to the seller's address as provided by the ebay, and emailed all the shipping details to the ebay as they assured that i'll get return shipping cost.
I got refund but only price of the product and even after more that 15 days. I contacted the ebay customer care for shipping charges, they refused it politely as it was more than 2 days after approval of my refund. Alas! i lost return shipping cost.
I was furious and immediately left a negative feedback to the seller(since ebay also deserve a negative feedback in this case but i was not able to find any button to do so).
That monster sent me a mail and trying for emotional blackmail with Sugar Coated words, and wanted to get removed that negative feedback, he also claimed that it was he, who refunded my money and trying to prove that i am living on his mercy etc.
I found that seller was cunning, who wanted to mislead me with his false promises and forcing me to wait till the expiry of ebay's case limitation time.
He is still selling those fake headphones and i tried to report those item to the ebay, after referring to their listing policy violations norms http://pages.ebay.in/help/policies/replica-counterfeit.html
But its seems like these policies are only mockery as they don't remove those replica items even after repeated report.
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on โ16-05-2011 12:25 PM
They give warranty. Should not be an issue. How they sell at that price is sometimes verified by TNS.
Thanx,
Truly,
Amitava
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on โ16-05-2011 12:51 PM
We are reporting about the fake products to eBay team regularly, especially on the fake Sony Headphones sold by sellers.
Because of fake sellers, genuine sellers are loosing business. ---------------
With Regards,
Navaneeth (snrama) ๐

With Regards,
Navaneeth (snrama) ๐

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on โ17-05-2011 03:01 PM
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on โ19-05-2011 12:48 AM
http://shop.ebay.in/sarkar.tradingconcern/m.html?_trksid=p4340.l2562
http://cgi.ebay.in/Casio-Frogman-Dual-Time-Watch-Japan-Made-/230621273637?pt=LH_DefaultDomain_203&hash=item35b2195e25
http://cgi.ebay.in/TITANIUM-FROGMAN-G-SHOCK-ANALOG-DIGITAL-WATCH-4-MENS-/110689179006?pt=LH_DefaultDomain_203&hash=item19c596d57e
this website is too sad yaar
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on โ20-05-2011 02:29 AM
I agree ebay protect the sellers who are selling fake products.
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on โ20-05-2011 12:39 PM
ebay really needs to do something about genuineness of products
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on โ24-05-2011 01:04 PM
We understand your concerns over few fake items being listed, Being a marketplace, it is our constant endeavor to provide a safe trading platform to our users. We would like to assure you that we do have systems in place to ensure Sellers do not use our platform to sell counterfeit items.
However in case you find any counterfeit items being listed on eBay, would request you to report the same to eBay using the โReport an itemโ option in Listings page (below Seller information). Additionally we do have a strong Buyer protection program โeBay Guarantee*โ, which ensures protection to our buyer against bad experiences.
You can also write in to inrswebhelp@ebay.com to report such listings that could potentially be in violation
Regards
Seema
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on โ24-05-2011 10:56 PM
For example, if we take a walk in our local market we could see many people selling duplicate products openly to anyone. How many of us complain to the authorities and get them arrested?
On the other hand, in the online world we can report them just with a click and remove them and their products effectively.
That is how online shopping will always be better than the offline one.

