Dear jankrz1975
Had you contacted the seller first instead of raising dispute directly with eBay?
Sellers these days solve 99.9% genuine problems faced by buyers.
You should have return the item to buyer immediately with declaration on RETURN form specifying the item inside. So, that after successfully returning the item to seller, your seller could have given you immediate replacement or money back.
Every problem has its own way out to resolve it. In case you still have any other query, please feel free to post here.
Had you contacted the seller first instead of raising dispute directly with eBay?
Sellers these days solve 99.9% genuine problems faced by buyers.
You should have return the item to buyer immediately with declaration on RETURN form specifying the item inside. So, that after successfully returning the item to seller, your seller could have given you immediate replacement or money back.
Every problem has its own way out to resolve it. In case you still have any other query, please feel free to post here.
