DEAR SIR,
AFTER WAITING FOR 30 LONG DAYS , I AM WRITING TO YOU ONCE AGAIN.
THE ISSUE IS:
I PURCHASED A COMBO (KEYBOARD + MOUSE) SET ON 18/8/2014
IT WAS DELIVERED DEFECTIVE ON 22/08/2014.
I IMMEDIATELY FILED CLAIM (CLAIM ID 618863)
THE ISSUE WAS RESOLVED ON 29/08/2014 AND I WAS PROMISED TO GET 400RS COUPON IN THAT REGARD.
NOW I HAVE BEEN KEPT WAITING FOR REASONS I DONT KNOW.
EBAY CUSTOMER SERVICE HAS NO REPLIES.
ISSUES HAVE BEEN ESCALATED THRICE BUT NO RESPONSE.
I HAVE TALKED TO MS. ***, MS.*** AND SOME MORE...EVERY TIME I WAS GIVEN A LAME EXCUSE OF TECHINCAL ERROR.
BEING A FREQUENT ONLINE SHOPPER I HAVE NEVER SEEN SUCH A DISGUSTING AND SHAMEFUL RESPONSE FROM ANY OF YOUR COMPETITIVE RIVALS.
IN THE END I STILL SEE A HOPE THAT MY COUPON WILL BE ISSUED AS SOON AS POSSIBLE WITHOUT AGAIN GIVING A TIME SLOT OF 10 "WORKING DAYS".
REGARDS,
ANKIT
