
on โ01-10-2015 04:04 PM
on โ01-10-2015 11:58 PM
Please remember this is a member-to-member forum. If you need to contact eBay directly, please do so here: http://ocsnext.ebay.in/ocs/cuhome
on โ02-10-2015 04:41 PM
I am struggling to process my voucher via Ebay, I had purchase in march. The seller has cancelled the product and so Ebay has issued me voucher for which Ebay has promised me a voucher with 10% compensation cming close to 255 INR.
By the time I received the voucher, it was expired. I am following it up with ebay for new voucher for past 7 months.
I have called and emailed multiple timed to the customer service toll free but everytime I receive a same answer that I will receive a call from EBAY in next 48 hrs and the voucher will be processed, I am highly dissatisfied with the EBAY customer service and same was not expected by EBAY that such a big company and the processes are so weak that it takes 7 days to process the voucher. Even the supervisor is repeating the same answer. No compensation for the inconveniene caused and is not refunding the amount as well.
EBAY --- let me know how much years should i wait for new voucher.???????????
Right now im speaking with supervisor for past 1 hr 30 min.
This means when I purchase from ebay i have to be prepared and take out time to fight with ebay, today also I have purchased one more item and I think I have done a mistake by relying on ebay processes, it seems like that.
Regards,
Sonia. M
on โ09-10-2015 01:54 AM