Dont trust ebay and ebay guarantee program

Hello,

 

ebay is deceving all the people by providing all fake offers. I am one of the victim on believing ebay. I received a mail from ebay with subject : ‘FREE BRANDED WATCH’ and they gave me one coupon code. While I am purchasing Nikon D5100 I used the code, but it shows invalid code. I spoke to customer and they said there is some technical problem in the site. They me to proceed for purchase without using the code they will solve the issue and they will make sure that I will get the offer. So I purchased the Cam without using the code. After I received the product I contacted the customer care to confirm about the offer. Then their version is different, they are saying that they can’t provide the offer, the product I bought will not come under this offer.

 

                I cant understand how the offer will change before purchase and after purchase. I mailed many times to the customer care people but I did not get any solution from them. They are not even responding my mails, because they strongly know that the offer given is fake.

           

               Then I raised refund request from ebay guarantee program, they also played drama and closed the issue. They mailed me that they are not able to reach me on my Phone no and mailed me for alternate Phone no. I replied them twice, but they mailing me that they are not receiving any reply from me and they closed the issue.

               

                I have all the mail I received from the customer care and I have the recording of which spoke to the customer care people before I purchase the Cam.

               

               Also I received the product delivered for 15 days. But as per the ebay policy the product should be delivered by 5 days. But there is no responce from the ebay for the late.

 

From now i will tell all the people and my friends not to trust ebay.

             

Regards,

Venu

Message 1 of 1
latest reply
0 REPLIES 0