Diwali fee gift not recieved

[vkakhil]

Hi

My diwlali free gift not yet confirmed/received. Below mentioned are the transacational details and i chose jabra 2045 as my gift. Kindly let me know the shipment staus & acknowledge me the same.
Let

User id: vkakhil

PP ID:30164392496
GiftCode :DIWALIBY02
DoT :Tue, Oct 25, 2011 at 12:19 PM

PP ID:30164375586
GiftCode :DIWALIBY01
DoT :Tue, Oct 25, 2011 at 12:11 PM

Thanks & Regards
Akhil

[seemak@ebay.com]

Dear nkrodhia2009,

We understand that you have received only 1 gift and yet to receive the 2nd. We will get back to you at the earliest.

Regards,
Seema

[seemak@ebay.com]

Dear neelkpatel,

Your transaction details have been forwarded to our Marketing team and we will get back to you at the earliest on the status of your free gift.

Regards,
Seema

[seemak@ebay.com]

Dear imachines2010 & kamillas_1,

We are checking on the status of your gifts and shall get back to you at the earliest.

Regards,
Seema

[seemak@ebay.com]

Dear Abhinav Gupta,

We are checking on the status of your gifts for the PaisaPay ID 30113128149 & 30117947519 and shall get back to you at the earliest.

Regards,
Seema

[seemak@ebay.com]

Dear sid2k8in,

Thanks for providing us with the details, we are checking on the status of your free gift and shall get back to you at the earliest.

Regards,
Seema

[seemak@ebay.com]

Dear saikumar_v,

Your free gift has been dispatched and here are the tracking details: V07260974, V07260976 & V07260977 via DTDC

Regards,
Seema

[sharmi_09]

Hello,
I have contacted your custmer care about my ebay gift (500GB HDD WD).
However there is no response yet.Can I get a status of this please?
It is being 8 weeks and no such update is there.Being a loyal Ebay customer for years I deserve a status of thios.Please let me know ..
Thanks in advance.
Amritapa
ID: sharmi_09

[uniquejod]

I have yet not received my Diwali Promotion Gift.
When will I receive it.
I have first selected 1TB HDD and then after receiving your mail I have changed it with Canon A1200 Camera.
Please inform back

[btrao]

Dear Seema,
Today when i try to talk to customer care on phone, i was told my gift was dispatched on 25th November,but no further details available on the system.

I have been calling CC from 2 months at least once in a week,they never told about this dispatch so far, instead asked me to wait for the gift.

I never get any intimation about the gift dispatch. Even if it is really dispatched i am a work at home guy, available 24x7 at home for Courier to handle the item to me. At least courier guys might have contacted me on mobile.

Being a reputed company how it is possible to answer like this after repeated calls. Why not your systems not getting updated with all these details for months?

After all these arguments i was assured of a call back from Promotion dept. within 24 hrs.

I am expecting a quick resolution within 24 hrs from you people at least now.

Regards

[kamillas]

I like to recall the point number 13 from your Terms and Conditions Page.

"13. The administrator of this Promotion would undertake reasonable efforts to complete the process of declaration of results, verify and dispatch the item at the earliest, by 45 days from the date of redemption of gift."

I redeemed my gift on 27th Oct 2011. I have not received the gift till now(30/12/2011 19:42).

Is your office calendar showing 28th October 2011? If so please correct it today is 30th December 2011. 60 Days have passed since I redeemed my gift.

You mentioned the gift will be dispatched with in 45 Days. If you are not able to deliver the product then why the false commitment?

Are you really going to send the items or should I stop complaining and accept the fact I wont get the gift item from ebay?

I have been trying to reach your customer care by telephone From 18:30 to till now. And there is no response from your end.

Worst customer care I have ever experienced.

If you are not able to run ebay, please shut down the site and. Please dont cheat customers.