Diwali Gift not received till now (5 months..!)

[jarunprem]

I have not received my Diwali gift Blue Ray DVD Player.

I Called the customer care several times then chat several times and even have sent many mails.

Whenever I call or chat, I get the same answer "u will get by next week, we have updated to promotional team"

And even worse when you sent a mail, they have not responded to any of my mails since December. I have sent more than 15 mails.

They are not registering a complaint or not giving any alternate number for next escalation point.

[aadyaa]

I am also suffering with the same issue. No resolution even after multiple contacts. Really fed up with such irresponsible behavior. I have never experienced such poor customer service. Hope somebody is listening at Ebay.