Delay in payment processing.

[aravindanpremkumar]

Hi,
How long does it take to complete the payment thru PaisaPay - Online Fund Transfer?
I find it quite surprising that the payment status shows that payment is pending with PaisaPay though the Online Fund Transfer is supposed to be instantaneous, especially when my account has been debited with the amount.

Looks like I am relatively in a better position as my payment has been held without any further processing only for the past 24 hrs.
As far as my liitle experience with the erstwhile Baazee goes, it was never like this.
I wonder whether all this matters to the folks at eBay at all. If it does, then I don't think we would see so many buyers & sellers writing about it here.
I am perplexed to see how ignorant the eBay folks are to all the noise being made by the members in this regard.
I am curious to know whether it is the case with only eBay.in or the parent eBay also.

[joyrajan]

Hi,
I have a similar problem. I have made two payments through PaisaPay, which are still not reflecting on the portal. The sellers also have not received payment, and have not despatched the goods.

One of my payments was made more than 5 days ago and the other is more than 2 days ago, both are held up. What is going on.

[aravindanpremkumar]

Hi all,
I received a reply from the Customer Support Team in response to my query here.
They say
"Hello,

Thank you for taking the time to write to eBay.

I understand the concern raised by you, however wish to inform you that for some online bank transfers, payment can take up to
2- 3 working days to get confirmation from the bank.

The transaction will be marked in pending state, which will show up until confirmation is received from the bank.Once the confirmation is received from the bank the pending state of the PaisaPay transaction will automatically changed by system to "Blue Rs"icon which signifies "Paid "in your "Won" under "All Buying" in your "My eBay".

Kindly check the status of the transaction after 1- 2 working days, incase the transaction state is still showing as pending kindly get back to me to assist you further.

We appreciate your patience and understanding regarding this matter, and wish you continued success on eBay."

I had mad the payment on the 30th of March and today is the 4th of April. I am stumped when they say that the payment can take upto 2-3 working days to get confirmation from the bank. I do not understand the concept. I ahve made so many payments through the banks which in most cases have been immediate. The online booking of tickets on Indian Railways portal for example is much faster. I receive my tickets the very next day ireespective of whether I pay through online debit or credit card. I certainly do not understand this novel concept of the eBay team.
This certainly could be my last purchase through eBay as I feel that almost everyone is being taken for a ride.
eBay should learn to value it's customers