Damaged item shipped

ferowi1234
Community Member
I ordered a Fastrack sunglasses through the site, The item couriered to me was a damaged one.
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Damaged item shipped

Dear ferowi1234,

We truly regret forth inconvenience caused. All your online purchases are protected under our purchase protection program- eBay Guarantee* till 30th day from the date of payment realisation. You can raise a claim and can request for refund or replacement. We will resolve your issue.

To know more about eBay Guarantee, please visit on:

http://pages.ebay.in/aboutebay/eBay_Guarantee.html
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Damaged item shipped

rohit.bhilare3
Community Member
my item is not working
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Damaged item shipped

aakashi501
Community Member
when should the item be send back??and by how??
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