Dear Sir / Madam,
This is with refference to our account no.E834406387044-INR with E-bay. We would like to ledge a complaint against Ms.Seema (Traning Manager).
We have been suffering since a month as there is a dispute with 2 clients who had given a negative feed back but I instead of guiding as properly to solve the problem we were being misguided by Ms.Seema,and she has no answers to any of our queries but keep insisting that we will suffer as the client is right inspite of one request that the client could also be wrong as in one case the colour was littel different ( the difference being the product physically and what shown on the screen) and in second case we sent the right gemstone ,true to one knowledge and experience but maybe the client was expecting something else.On exchange of mails,we could make out that this client had less knowledge of the product he had ordered.
We have not been provided any traning manager from the begining of our account.Thats why we do not have any idea about the rating.Nobudy help us for this even Mr.Amarjeet Singh working with E-bay at New Delhi Branch as a repesentative ,he also not responding our phone.If they guys guide us properly from the begining so this type of blunder mistake hasn't occured.
We would request you to kindly look into the matter and install our listing on the E-bay as soon as possible .
Thanking you,
Your's sincerly
For Rudraksha Power
Sanjay Sethi