Complaint against Ebay's Customer Service
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on 02-11-2016 04:21 PM - last edited on 02-11-2016 05:47 PM by kh-enas
This is regarding my refund claim
Claim ID: 2432949
PaisaPay ID: 43953421539
Item number: ***
Seller ID: ***
Date claim opened: 23-10-2016
I am struggling to process my refund via Ebay, I had purchase one time for which I received Old item and missing part (Battry). Ebay india and paisa pay that my claim is approved and refund will be Credit in my account within 6-8 days.
I didn't get my refund even after 7days, so I called the ebay india support, they said that some problem in the back end and asked me to wait for the reply in next 48 hrs, waited ....no reply....called again after 48 hrs....they again asked me to wait for 72 hrs ....waited...no reply....called 5 times....every time I call,...the customer support people asked me to wait for 48hrs.....now its more than 10 days now after the purchase, still my money is not refunded !!
Every time I call they gave a service request number..
So please refound my payment ...

