Community Court Error! Need to be fixed very soon

[snrama]

Dear eBay team,

From past 5-6 days, I am trying to check the outcome of negative feedback case. When ever I click My Cases (Cases that you can appeal), it shows some "jsf" error.

I think there is a major error as mentioned below in JSF page (Java Server Faces) and need to be fixed. Please fix this issue asap.

The error message shows:

HTTP Status 500 -

type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

org.apache.jasper.JasperException: An exception occurred processing JSP page /claimantcases.jsp at line 27

24:

25:
26:
• 
  27:
  28:
  29:
  
  30:



Stacktrace:
org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:505)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:416)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:342)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:267)
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
com.sun.faces.context.ExternalContextImpl.dispatch(ExternalContextImpl.java:410)
com.sun.faces.application.ViewHandlerImpl.executePageToBuildView(ViewHandlerImpl.java:473)
com.sun.faces.application.ViewHandlerImpl.renderView(ViewHandlerImpl.java:141)
com.sun.faces.lifecycle.RenderResponsePhase.execute(RenderResponsePhase.java:109)
com.sun.faces.lifecycle.Phase.doPhase(Phase.java:100)
com.sun.faces.lifecycle.LifecycleImpl.render(LifecycleImpl.java:139)
javax.faces.webapp.FacesServlet.service(FacesServlet.java:266)
org.apache.myfaces.webapp.filter.ExtensionsFilter.doFilter(ExtensionsFilter.java:147)

root cause

com.ibatis.sqlmap.client.SqlMapException: There is no statement named getUsernameUsingUserId in this SqlMap.
com.ibatis.sqlmap.engine.impl.SqlMapExecutorDelegate.getMappedStatement(SqlMapExecutorDelegate.java:293)
com.ibatis.sqlmap.engine.impl.SqlMapExecutorDelegate.queryForObject(SqlMapExecutorDelegate.java:557)
com.ibatis.sqlmap.engine.impl.SqlMapExecutorDelegate.queryForObject(SqlMapExecutorDelegate.java:541)
com.ibatis.sqlmap.engine.impl.SqlMapSessionImpl.queryForObject(SqlMapSessionImpl.java:106)
com.ibatis.sqlmap.engine.impl.SqlMapClientImpl.queryForObject(SqlMapClientImpl.java:83)
sun.reflect.GeneratedMethodAccessor180.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
java.lang.reflect.Method.invoke(Method.java:597)
ccourt.SqlMapInvocationHandler.invoke(SqlMapInvocationHandler.java:32)
$Proxy2.queryForObject(Unknown Source)
ccourt.ClosedCaseSummaryTag.getWinnerUsername(ClosedCaseSummaryTag.java:136)
ccourt.ClosedCaseSummaryTag.setProperties(ClosedCaseSummaryTag.java:116)
javax.faces.webapp.UIComponentELTag.createComponent(UIComponentELTag.java:230)
javax.faces.webapp.UIComponentClassicTagBase.createChild(UIComponentClassicTagBase.java:486)
javax.faces.webapp.UIComponentClassicTagBase.findComponent(UIComponentClassicTagBase.java:670)
javax.faces.webapp.UIComponentClassicTagBase.doStartTag(UIComponentClassicTagBase.java:1142)
org.apache.jsp.claimantcases_jsp._jspx_meth_cc_005fclosedCaseSummary_005f0(claimantcases_jsp.java:891)
org.apache.jsp.claimantcases_jsp._jspx_meth_c_005fforEach_005f0(claimantcases_jsp.java:853)
org.apache.jsp.claimantcases_jsp._jspx_meth_h_005fform_005f0(claimantcases_jsp.java:810)
org.apache.jsp.claimantcases_jsp._jspx_meth_f_005fview_005f0(claimantcases_jsp.java:355)
org.apache.jsp.claimantcases_jsp._jspService(claimantcases_jsp.java:122)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:374)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:342)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:267)
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
com.sun.faces.context.ExternalContextImpl.dispatch(ExternalContextImpl.java:410)
com.sun.faces.application.ViewHandlerImpl.executePageToBuildView(ViewHandlerImpl.java:473)
com.sun.faces.application.ViewHandlerImpl.renderView(ViewHandlerImpl.java:141)
com.sun.faces.lifecycle.RenderResponsePhase.execute(RenderResponsePhase.java:109)
com.sun.faces.lifecycle.Phase.doPhase(Phase.java:100)
com.sun.faces.lifecycle.LifecycleImpl.render(LifecycleImpl.java:139)
javax.faces.webapp.FacesServlet.service(FacesServlet.java:266)
org.apache.myfaces.webapp.filter.ExtensionsFilter.doFilter(ExtensionsFilter.java:147)

note The full stack trace of the root cause is available in the Apache Tomcat/5.5.27 logs.
Apache Tomcat/5.5.27 ---------------
With Regards,
Navaneeth (snrama) 😉

[assemblerz]

Hi Elvis & Seema & Indraneel, as your emails are bouncing I have copied it here...


From: Assemblerz
Sent: 18 December 2008 09:40AM
To: esequeira@ebay.com (esequeira@ebay.com)

Elvis,
This is the way ebay calculates? Ebay fails to even calculate their members ratings. Sorry to say this but its true. I never had fancies to join the Juror but I never expected this reply.

Thanks,


With Best Regards,
Assemblerz






> Date: Wed, 17 Dec 2008 06:53:30 -0600
> From: admin@ebaycourt.com
> Subject: Community Court Juror
>
> Hi assemblerz,
>
> We are sorry to inform you that you are not eligible to serve as a Jury member at this time moment because you do not satisfy the eligibility criteria which are:
> SELLERS will be eligible to serve on the jury if they are
>
> Registered on eBay India for 6 months
> Should have 20 feedback scores with overall rating of 97% positive feedback
> Should have completed atleast one transaction on eBay as a buyer and one as a seller
>
> OR
>
> BUYERS will be eligible to serve on the jury if they are
>
> Registered on eBay India for 6 months
> Should have 10 feedback scores with overall rating of 97% positive feedback
> Should have had 10 buyer transactions
>
> PLEASE DO COME BACK AND RE-APPLY when you satisfy the above criteria.
>
> Thank you for your interest.
>
> Sincerely,
> The Community Court

[knight.jewellery.auctions]

Dear you have wonderful feedback score,

Positive Feedback (last 12 months): 99.6%

i am very surprised to see the response of ebay team.

i Hope this gets corrected very very soon.

[snrama]

Hi,

This issue has been fixed and am no longer getting the error. Thank you eBay team for the fast troubleshooting. ---------------
With Regards,
Navaneeth (snrama) 😉

[indraneel@ebay.com]

Hello Navneeth (snrama),

Thank you for reporting this error for us take note of this and rectify the same at our earliest.


Keep Posting!!


Regards,
Indraneel