Claim Adjuster Without Contact Buyer Thretning next 4 days failing to which

[uniquegift.in]

Recd Mail FRORC003 eGuarantee Claim # 1328391 (KMM49619445V37293L0KM)
From: eBay Customer Support
Sent: 01-May-2011 13:39
Dear DHANARAJ,

This is with regards to regards to Claim # 1328391 file against your
eBay account by "Buyer ID:sreedharm2011 " for Item # 170628039650 (Hex
Key Automotive L-Allen Tools Screwdriver Caddy Sets).

Buyer has informed us that he has not received this Item, hence we
request you to provide us with Copy of Proof of Delivery for this
transaction so that we can check with the buyer.

You can send us Copy of Proof of Delivery at
insellerverification@ebay.com . If the necessary documentation is not
received by the eBay Claims Administration, we will be forced to close
this claim. To assist us in quickly processing your claim, please insure
that you reference the claim number when submitting the documentation.
We await your details within next 4 days failing to which we will be
approving this claim in favor of th'e buyer.


Regards,

Claim Adjuster

Courer Report Shows Tracking Report Shows Delivered to buyer still mail to seller ( Claim Adjuster Without Contact Buyer Thretning next 4 days failing to which claim favor buyer )

After Request to Buyer Reply Recevied
copy of mail attached


Yes i have received the material.. Thanks
- Hide quoted text -


On Sun, May 1, 2011 at 8:40 PM, Dhanraj Rathi wrote:

This is regarding

FRORC003 eGuarantee Claim # 1328391 (KMM49619445V37293L0KM)

www.dtdc.in M62093408

Buyer is contatable today i contacted to buyer buyer confirmed that he recd the item pl cancle this claim pl confirm with this buyer

replacement pc send to buyer detail below pod sign copy attached with this mail

www.dtdc.in M62093408


Dear DHANARAJ,

This is with regards to regards to Claim # 1328391 file against your
eBay account by "Buyer ID:sreedharm2011 " for Item # 170628039650 (Hex
Key Automotive L-Allen Tools Screwdriver Caddy Sets).

Buyer has informed us that he has not received this Item, hence we
request you to provide us with Copy of Proof of Delivery for this
transaction so that we can check with the buyer.

You can send us Copy of Proof of Delivery at
insellerverification@ebay.com . If the necessary documentation is not
received by the eBay Claims Administration, we will be forced to close
this claim. To assist us in quickly processing your claim, please insure
that you reference the claim number when submitting the documentation.
We await your details within next 4 days failing to which we will be
approving this claim in favor of th'e buyer.


Regards,

Claim Adjuster

[uniquegift.in]

Buyer confirmed he recd goods 15 days back still claim dept not able to touch with buyer only give mail & thretning on mobile no refund will approve in 24 Hours 46 Hours How much loss a seller have to bear

[rajelectroniks]

Tell your buyer to send "good received" email to inrswebhelp@ebay.com, incswebhelp@ebay.com and paisapaypod@ebay.com and insellerverification@ebay.com (all 4 address). Only then your issue will be resolved otherwise they will not listen to you.

Buyers have understood this loophole very well and are making full use of the fact that POD copy is not received before 20 -25 days by which ebay closes the case, so bad luck mate, we sellers cannot do much unless of course you want to take the legal route.
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