Cheating by Seller Attitudes & No Action by ebay

[nayyarkamal]

I was defrauded by a seller who took the money but never cared to deliver the product. Even writing to the ebay team does not work. They ignore your mails and never even respond with an answer.

Item : Most Stylist Watch On The Baazee
Item ID: 27910213
Order ID: 2427640

I wrote more than 25 reminders to ebay (ealier Baazee) but they did not take any action whatsoever. Is this the quality of service what ebay boasts of worldwide.

[hari_in1]

Ebay is all for sellers because thats where they make the money from, or so they think! If there were no buyers you think ebay would survive?????
They do not hesitate to suspend a buyers a/c but no such response when the seller errs. Baazee was better, at least they responded and sincerely tried to sort out issues. No such thing with Ebay even though its supposedly an MNC (Hah!).

[sapana@ebay.com]

Hi nayyarkamal,

if you feel that the seller is not responding to you, then you can consider opening a dispute against him and file for buyer protection. You will get more details in the following link: http://pages.ebay.in/help/tp/isgw-buyer-protection-steps.html

I will also like to reiterate that at eBay, we are equally committed to both our buyers and sellers; for it is both the groups that constitute the community and eBay.

Regards,
Sapana

[alok1964]

Dear Sir,

Pl watch the discussion of "adholi" to solve your problem

Alok;-)

Hi Anand,

I am very much happy that not only you lodged a complaint in Cyber Crime cell but you have also shown the path to other cheated customers by providing the details of Cyber Crime Cells of different Metros & their contact nos as well as all details a person needs to go ahead. I didn't presume that you will act so smartly & quickly. CONGRATULATIOS, GOOD WORK DONE.

I am sorry that I could not reply earlier becoz I did not access the net for sometime as it was appeared to be boring & wastage of time when I was cheated by two sellers & lost my money & Ebay people didn,t do anything in favour of me or against the seller who cheated me & many others. You can see my ratings, I have a single negative feedback, which was given by an unhonest seller & is now unregistered on ebay. I was again cheated by the seller e_shopee who carried out buisness by different IDs e.g. e_shopee & i_shopee in September & both IDs are suspended now. The Seller SANDEEP KUMAR cheated so many buyers using ebay platform & I know that ebay people will ask one day to clse the dispute & will do nothing & will say it was a low value item , so wecan't help you. This seller had also cheated the buyers on OLD Baazee also. I have his home address , Tel no. , & other informations & certainly lodge a complaint against him in his home city Hyderabad through email, BUT THESE EBAY PEOPLE CAN'T DO ANYTHING AGAINST THIS SELLER despite of having all the details of this seller.They only will do buisness, make money from sellers, & will be happy to see their buyers being cheated on their site.
I have lost interest in this site & therefore closed my all biddings & shopping on ebay. There are several other sites where you can get better deal, honest customer protection & I am happy with the response of other shopping sites & will suggest the same to you to shop on other honest sites. They are indiatimes, rediff etc.
Congratulations once again for the fight started by you. I am with you.

Best wishes.

ALOK