CLAIM ID: 253482 - No Response from Ebay Team

For a change I try turning to being a buyer on ebay and get to have the worst experience in exchange.

 

I raised a claim againt a defective product, waited for several days for the claim adjuster to respond. When he did he could not arrange a pick up of the defective item but wanted me to do all his work.

 

In spite of understand that he was not able to arrange pick up due to long weekend and holidays he insisted that i send him. Then on a sunday he closed the claim because he did not want to wait on me. Strange, neither seller has any issue nor me as a buyer had any issue.

 

Now I have shipped the item back and am waiting to hear from the SELLER and the CLAIM ADJUSTER. Both of whom is no where to be found even after a week.

 

Lets see how low can the claim adjuster get. Will update this post with updates on a daily basis so that ebay you get a general feedback. If the post is deleted then I would have to re create a new post again as the issue is not resolved yet.

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CLAIM ID: 253482 - No Response from Ebay Team

Got a call from Ebay India Team.

 

They have confirmed that they think I am defrauding ebay and so my claim has been rejected. The Negative feedback I left the seller for this bad experience will be removed as the claim adjuster thinks I am a ebay fraud.

 

Sent the call recording to Murali & Latif 

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CLAIM ID: 253482 - No Response from Ebay Team

UPDATE:

 

Last friday i had a call from the security team assuring me a call back on Monday regarding the issue.

 

I am still waiting for the phone call and a resolution.

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CLAIM ID: 253482 - No Response from Ebay Team

UPDATE: 

 

Item has been reshipped to the seller and now the original cost of the item + Shipping fee of Rs. 546/- is awaited.

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CLAIM ID: 253482 - No Response from Ebay Team

Item has been shipped and delivered back to the seller. No response from ebay team regarding the refund. Team ebay can someone please expadite this for me?

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CLAIM ID: 253482 - No Response from Ebay Team

still waiting for coupon of Rs. 546/-

 

let me see how long this takes.... let all buyers see this too.. never listen to ebay and ship the product back on own cost....... else you never get the coupon.

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