Hi,
sad to know about your problem ga.jewels.
I have a peculiar problem with my a/c, if i select home page featured in my listing, it does not appear in home page featured section. This problem occurred only after i opened a shop. eBay team was unable to find out this, i have to tel them that this problem is bcoz of the shop. Then they said there is some technical issue with my shop and asked me to close my shop till they rectify the problem, i told them if i close the shop all my listings will end. But Mr.Abhijit(head of stores & features) assured me that nothing will happen to my listings, but after closing the shop all my listings got ended. Then i have to relist all my listings. It is nearly 3 months now, and still i could not able to open the store. For the initial one month, they gave me a compensation and i have received the credits in very few follow ups and i am completely satisfied with their compensation. After that they say they will give credits for the extra listing fee i am incurring without the store. I miss my store very badly, i hav to do cross promotions manually and need to change the links for the same every month, no seo, no good till cancelled listings. Its a shame that a big company like eBay could not rectify their technical issue and i am being an victim for their problem.
I have only one problem with eBay that i have mentioned above, other than i get very good support from eBay team. Special thanks to Mr.Ravisekhar(category head - lifestyle), his visit to our office recently was very informative and after his visit only we are listing in various categories and having good sales. We would also like to thank Roshan & Dipti.
Regards,
Pethachi
Sreelakshmi Traders