its not a reliable courier service. Surprisingly, it takes more than a week for delivery and also online tracking is also very poor. It is requested to EBAY sellers, not to send items through this courier
Recheck your facts, I have almost 50 Parcels leaving every week via ARAMEX.
They deliver-
Metro- Next Day
B Towns- 3 Days.
Interior parts- 5-6 Days.
That is @ Par with any other courier company. It may take more than a week, in case of incomplete address or wrong phone number, or your town being non serviceable by ARAMEX.
Mangalore is my location and for sure Aramex is not very reliable. They keep the parcel waiting for customers to call on them and collect the parcel. Reason - the Mangalore branch is a Franchise and business is very less. I have had to pick up my consignment on atleast 3 occassions.
Thanks for sharing your thoughts here. I'm working with Aramex, can you please write me in greater detail to Feras.Hilal@aramex.com? I'd like to read about your experience, your thoughts and ideas, so we can continue to improve our service and products in India.