Hi,
I am quite an old user on eBay and have bought more than 40 items till date, worth more than INR 2 lakh.
Recently I bought a NetBook from eBay, the seller sent it promptly, with a bill. On a whim I checked the serial number on bill, matched it with the NetBook, and found them different.
I reported to the seller, he offered to send a scanned copy of the bill to me. I politely told him that it won't do, and he sent me a physical copy of the corrected bill.
Thus everything was settled nicely.
Last week, I bought another NetBook for my wife, this time from another seller. Again the bill was sent with wrong serial number, and what's more this bill didn't have seller's TIN and had no seal/signatures.
I reported this to the seller and guess what, he too offered to send me an electronic copy of the bill.
This is too much of a co-incidence. I suspect that some sellers are cheating customers this way. By giving fake bills they are saving on sales tax and VAT etc. A customer won't know until he needs top claim warranty; and sellers are taking their chances on it.
I request eBay to look into it; and deal with such sellers strictly.
Regards
Nitin