24 Hrs. Live Help (Chat)

[amdavadi_gujju]

Dear eBay,

You hve been doing a wonderful job by providing an excellent platform for online shopping. But as you must be undoubtedly aware, the community members are increasing by the hour, and so are their problems.

An email to CS takes 24-48 hrs to get responded to, and that too is not accurate at times. What about Time Sensitive issues, like log in problems, or having buying an item that is expiring soon. What if we see and illegal auction that is ending soon?????

To cope up with this, I would suggest you to have a 24 Hr. Live Help via Chat, as we have on the US and other Intl sites. And no one can argue that CS needs to be 24x7...

Thanks for listening,

Parth

[sagar_manoj]

i have to cancel my bids for unpaid item

[insane_relapse]

how do i access live chat

[technocrats.solutions]

Yes very true. There is seriously a need of experienced customer care executives to support 24 hrs a day. As a new seller I found that customer care is so helpful. Leaving few persons all supported me to understand how to run the business. My account manager also helped me alot.

But as I learnet to do the business and started picking up I came across many issues. Now here the problem arises. Issues whoch Customer care executive can not help in he merely through that in Trust and Security Department. Now what can we do is to close your hand and mind because you are at the dead end. Nothing can be done. Nobody will respond there.

[rajesh-2011]

Hello ebay,

Being a last bidder for the item "SAMSUNG BEHOLD T919,3G SAMSUNG,TOUCH SCREEN" (260756528892). My bid was rejected at the same placing dummy bidder as a last bidder for the same Amount.

The email i received is

"Someone outbid you; sorry you didn't win this time."

My last bid amount was Rs 5700. and the last bidder shown in the list for the same amount of Rs. 5700.

If the nos. of bidder are multiple and the amount of bid is same, then priority has to be given to the bidder who becomes 1st in this case.

What is this...I cant understand.....

Awaiting a reply from you,
Thanks - Rajesh.

[wickedpratik]

Hey This Is Pratik....I Have Orderd 2 India T-shirts
All I Wana Know Is Can I Cancle The Order If The Seller Say's That They Cant Dilever Me The Product By My Given Time ..?????

[xmen1722]

Yeah. They should have a live chat. Why dont ebay recognize its value to buyers. Even if we write to them they wont respond. if they put up a live chat it will greatly increase confidence of the buyers. At least put up a 9 am - 6 pm live chat if not 24 hr

[jitenrt1]

I am no more interested in getting transanction from EBAY its not because of seller issue. But its because of their super idle Customer Care people. I was supposed to receive my Gift (Valentine Gift Update (KMM46056045V60668L0KM). But They are execusing one day time always and their one day never came. VERY SAD EBAY YOUR CUSTOMER CARE MUST HAVE SUFFICIENT INFORMATION. HOW CAN I RELY ON YOUR SELLER WHOME YOU DON'T KNOW AND FURTHER MORE YOU ARE EVEN NOT HONEST

[mohanbabu888]

hi, Could you please tell me how to cancel the item which in which i was the leading bidder

[deepakpuliyanam]

hey pls help!!
Yesterday I purchased an item (CROCS Men's FLOATERS 10002 Size 11 for Rs. 549.00
But the transcation was unsucessful..The thing is that after sometime i got message from HDFC Bank that Rs 549 was deducted from my account..
HDFC MINI STATEMENT
17 Jun 2011 POS 5326760103282476 EBAY INDIA PAIS 486889 18 Jun 2011 548.00 1910.30

Today I again purchased that item and transaction was sucessful.

18 Jun 2011 POS 5326760103282476 EBAY INDIA PAIS 490242 18 Jun 2011 548.00 1362.30

PLEASE HELP me ,Return that 548 rs back to my account..

[sarvjeet1970]

Dear Ebay
I bought a Blackberry Curve 8520 (Item Code 270761915146)and recd the same 14th June 11, after operating the same I found its Bluetooth is not working, whenever I pair the set with another set it connects but immediatedly disconnects and I cannot send or recd any file from other mobile in my blackberry.
Please let me know the procedure to get the help to solve my problem. Is there any blackberry service centre in Hoshiarpur/ Jalandhar.

With regards

SARVJEET KAUSHAL