I am an old buyer of GEB. I understand there are three parties-- Buyer, reseller"i2cworld" and seller. Recently had a very bad experience. Some suggestions to improve--
1.
There should be a way for buyer to converse with seller directly about the item and to be sure about the quality, suitability and warranty or service support before buying.
This could be done by providing a web link of the seller in the product page.
2.
After buying process is complete there should be a provision for detailed written feedback for the reseller instead of the cryptic small one so that others may benefite from it. In the previous feedbacks of the reseller"i2cworld" there should be full product visual and technical descriptions, so that others may have a feel of the product from the third parties if they decide to buy it.
3.
Moreover buyer should have a feedback for the "seller", which "int. reseller" should duly post to the seller. Otherwise seller may go scotfree without a bad feed back even if he ships a bad product. Seller can do this when he finds that the buyer is i2cworld.
4.
If the seller or the manufacturer provides only local warranty support, and unfortunatly the buyer happens to need it, then the reseller should help the buyer with free shipping and back to the seller or manufacturer for the warranty implementation. (He may get an insurance cover for that in a general way or case to case basis with an option to the buyer to bear it during the buying process)
5.
And lastly but not the least, 'ICCWORLD' the official courier of 'i2cworld'should ensure that the consignment status should be updated promptly in their website. And of course i2cworld should be generous in cummunication with the buyer