Dear induscraft_in1,
Let me assure you that we would like all issues being faced by our users to be resolved at the earliest. It is for this very reason that we ask the users to send us the details of their issue through the Contact Us section within the Help pages of the site. This will ensure that the right department within eBay will get the details of the issue and act on it.
We would request all our users to please follow this approach as it is the most efficient way for us to resolve and answer user queries.
The Community Discussion Boards are not a forum to resolve specific user issues, but for our users to interact with each other. Having said that, let me assure you that we regularly monitor the boards to understand what our community is discussing. And if many users are discussing a particular issue, then we definitely highlight the issue to the concerned team.
Thanks and regards,
Rohit
Community Development Team
Thanks and Regards,
Rohit,
Buyer Engagement Team