I had purchased a Samsung Galaxy S4 I9500 External 4200mAh Battery Case with Flip Cover: S View. The item was not functioning as promised / desired. After discussing with the seller I returned the item to them, raising a claim with Ebay. Unfortunately, I had not, within the desired time, sent across the courier receipt to ebay. Based on this, my claim is not being entertained. The seller has confirmed having received the item and has requested ebay to process the refund. I have escalated the matter to ebay, all to no avail. As a result, I neither have the product with me nor the money. I am contemplating approaching the consumer protection forum. Any suggestions?
