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3G Modems Issues and Solutions - UMG 1831 / E1750

pareshwins
Community Member
Hello,

As a premier seller of 3G Modems and Routers, I am starting a self help thread for issues with these modems, etc.

All users can chip in with their queries and solutions.

First topic:

UMG 1831 Modem:

1) Does this support Voice Call.

Ans: This does not support. Please do not waste your time doing R&D for it. It does support Video call with certain firmware and certain Mobile Partner Dashboard.

2) It gets very hot during usage.

Ans. It is normal. Do not worry. IT does not affect the usage in any way. We have used it for over 12 hours without any disconnection. Other users have used it for over 36 hours without any disconnection.

IF you are only downloading torrents, you can use the windows default dialer and set it to auto redial. When you use mobile partner it creates a windows dialer.

3)USSD with Mobile Partner:

Ans. You can get USSD working with mobile partner. You just have to follow the following procedure:

1) Go to My computer - C: Drive -> Open Program Files
-> Open Mobile Partner.

Locate Deviceinfo.xml open it in notepad.

Locate

below it, add the following command:



Save the file at the same location and

USSD code will start working in mobile partner.

For any other issues with UMG 1831, feel free to post on this thread.

Pareshwins
Message 1 of 18
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Re: 3G Modems Issues and Solutions - UMG 1831 / E1750

kalpesh23123
Community Member
hey i cannot see the code... please help me....what to add ?
Message 11 of 18
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Re: 3G Modems Issues and Solutions - UMG 1831 / E1750

HUAWEI UMG 1831 Firmware & Web Connect Manager

Direct Download from T Mobile

http://tmodc.hcac.com/webConnectRocketLaptopStick/Device.htm
Message 12 of 18
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Re: 3G Modems Issues and Solutions - UMG 1831 / E1750

The BSNL 3G data card card gives blazing fast speeds but comes with a downside...It gets disconnected frequently! This way you cannot fire and forget your downloads. It may get disconnected as soon as it see's your back.

There is workaround for this problem. That is to use windows dial-up.

This works for me and should work for you, still DO IT AT YOUR OWN RISK!. I dont take any responsibilty of something going wrong to your system.

1) I assume that you have installed the bundled software inside the USB 3G data card and you can connect the 3G internet form it AND the device is connected to the system.

2) Open Device Manager.Goto modem.Then "Huawei Mobile Connect 3G Modem" should be listed there. Right click to open properties. In the open window choose the "Advanced" tab. In the 'extra initialization commands:' enter at+cgdcont=1,"IP","bsnlnet". click OK to close the window.
Message 13 of 18
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Re: 3G Modems Issues and Solutions - UMG 1831 / E1750

bickybiky
Community Member
Where is the command, i see a lot of people giving the command but the space remains blank every time
Message 14 of 18
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Re: 3G Modems Issues and Solutions - UMG 1831 / E1750

varunj09
Community Member
Hi,
I have recently purchased Huawei UMG1831 and running it with vodafone 3g in gurgaon. This device is disconnecting in every 30-40 seconds. Please help.
Message 15 of 18
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Re: 3G Modems Issues and Solutions - UMG 1831 / E1750

er.harishlal
Community Member
Go to My computer - C: Drive -> Open Program Files
-> Open Mobile Partner.

Locate Deviceinfo.xml open it in notepad.

Locate

below it, add the following command:


:-)
Message 16 of 18
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Re: 3G Modems Issues and Solutions - UMG 1831 / E1750

er.harishlal
Community Member
. You can get USSD working with mobile partner. You just have to follow the following procedure:

1) Go to My computer - C: Drive -> Open Program Files
-> Open Mobile Partner.

Locate Deviceinfo.xml open it in notepad.

Locate Tag---- {UssdUnEncode}

below it, add the following command:

{item devicename="K3565"}{/item}

Save the file at the same location and

USSD code will start working in mobile partner.

Note: Replace Curly Braces "{}" by Angel Braces "<>"
I just wrote to display commands in this forum. Previous posts where doesn't display due to angel braces tags.
Thanks & Enjoy.
Message 17 of 18
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Re: 3G Modems Issues and Solutions - UMG 1831 / E1750

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