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Unfair suspension of sellers paisapay a/c with no valid reason
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on 21-04-2010 12:52 AM
Hi people,
I am a new user to the ebay system as a seller and after sending the item to the buyer who confirmed recieval of the same and all was ok from both buyer and seller end paisapay advsd they would remit my money on 19th april at 12 noon and it was in process. I checked my account that same day at 12 am but no money.
I call the nxt day and paisapay advsd Your PaisaPay registration is suspended
Dear angelina05111970,
Your PaisaPay registration has been suspended.
Your current listings will not be affected by this suspension. However, going forward, you will not be able to create new listings on eBay.
When i spoke with 3 agents and the supervisor they advs that is is due to POLICY VIOLATION...
I asked what has been violated as i am new user and need to make amends if recquired... They are very rude and tell me " WE CANNOT DISCLOSE THAT INFORMATION, YOUR ACCOUNT IS SUSPENDED DUE TO POLICY VIOLATION. THE MONEY WILL BE REFUNDED TO THE BUYER AFTER A WEEK OF SUSPENSION OF ACCOUNT AND THEN YOU CAN CONTACT BUYER."
Buyer has no problems with the transaction, seller has no problems then why is EBAY HAVING A PROBLEM....."
ALL SELLER PLEASE BEWARE OF E-BAY PAISA PAY.
BELOW IS A COPY OF THE CHAT WITH AN EBAY AGENT:
4:14:26 PM angelina05111970
Initial Question/Comment: PaisaPay
4:14:32 PM System
Thank you for contacting eBay.in Live Help. Please hold for the next available Live Help agent.
4:14:32 PM System
Anandan K. has joined this session!
4:14:32 PM System
Connected with Anandan K.
4:14:49 PM angelina05111970
hi anandan k
4:15:09 PM Anandan K.
Hello, welcome to eBay Live Chat. My name is Anand. How may I help you today?
4:15:32 PM angelina05111970
i need ur assistance in my paisa pay remittance
4:16:14 PM angelina05111970
as i have recieved a mail from them stating that my paisa pay a/c has been suspended and my remittance is on hold
4:16:25 PM angelina05111970
i do not know the reason for the same
4:16:51 PM Anandan K.
While I check from my side, we will need to verify your eBay account. Kindly provide your Name, Address, Zip Code, Telephone number and your User ID.
4:17:02 PM angelina05111970
below is a copy of the message recieved from paisapay
4:17:40 PM angelina05111970
Your PaisaPay registration is suspended
Dear angelina05111970,
Your PaisaPay registration has been suspended.
Your current listings will not be affected by this suspension. However, going forward, you will not be able to create new listings on eBay. Need assistance?
4:17:55 PM angelina05111970
Name: dominic Didier Serre
4:19:22 PM angelina05111970
Address: Spice Tower Building, 3rd floor, Flat 3/T New Pilla Reddy Layout, Devarachiknahalli Last Bus Stand, Bangalore 560076 Id: angelina05111970, Tel: 9620536376
4:19:32 PM Anandan K.
Thank you for providing the information.
4:19:38 PM angelina05111970
thanks
4:20:02 PM Anandan K.
On checking the details, I see that your selling account has been suspended permanently as our team has found "Paisapay Agreement Policy" violation in the transaction done on your ebay account.
4:20:11 PM angelina05111970
please check into this matter and let me know on course of action to be taken
4:20:46 PM angelina05111970
i dont understand the meaning of "Paisapay Agreement Policy" violation
4:20:52 PM Anandan K.
The amount received for this transaction: 26534294062 will be refunded back to the buyer as the violation is found in this transaction.
4:21:02 PM Anandan K.
Okay, I will explain.
4:21:57 PM Anandan K.
We have certain policies , rules and regulations which need to be followed by all our sellers. At the time while registering with Paisapay, you agreed with the policies. Hence we call it "Paisapay Agreement Policy".
4:22:17 PM Anandan K.
You can check the Paisapay Agreement Policy on this page:
http://pages.ebay.in/help/policies/user-agreement.html
4:23:07 PM Anandan K.
And now, On viewing the transaction with Paisapay ID: 26534294062 , our team has found that you have violated the "Paisapay Agreement Policy"
4:23:27 PM angelina05111970
so under this policy, which option has been violated b,coz i am on that page u gave the link for but there are many options
4:23:33 PM Anandan K.
Hence your selling account has been permanently suspended and the amount for this transaction is going to be refunded back to the buyer.
4:24:03 PM Anandan K.
The exact policy which is violated, is never revealed to the member. Hence I cannot provide you with the exact policy which is violated.
4:25:16 PM angelina05111970
i think that as i am a first time user of this site, i feel that your company is bieng a bit harsh with new people and a little leway should be given
4:26:00 PM angelina05111970
there should be some kind of warning/call in case i might have done something wrong by mistake and unknowlingly
4:26:23 PM Anandan K.
I am sorry to inform you that eBay is quite strict with the Policies it has for the members. In cases of policy violation, we do not give any warning to our members.
4:26:53 PM Anandan K.
And the decision taken in cases of policy violation is final and irrevocable.
4:27:36 PM angelina05111970
i dont understand as from the buyers end there is no problem, so when is the buyer going to recieve his payment
4:29:23 PM Anandan K.
The amount will be refunded to the buyer after a week , as your selling account got suspended on 19th April.
4:32:39 PM angelina05111970
so if i send you an email requesting the funds to be refunded to the buyer then as i understand from your customer care that it will be done within 3 days
4:32:43 PM angelina05111970
is that correct
4:33:13 PM Anandan K.
No.
4:33:21 PM Anandan K.
You do not need to send us an email to us in this case.
4:33:38 PM Anandan K.
We are going to refund the buyer , but it would take at the maximum 1 week.
4:33:54 PM angelina05111970
well that is what your supervisor and customer care said as i do not wish to keep this a/c anymore
4:35:02 PM Anandan K.
Then you can send us an email to incswebhelp@ebay.com and request to close this eBay account.
4:35:27 PM angelina05111970
then will the refund be made within 3 working days
4:37:02 PM Anandan K.
I cannot assure you that it will be done within 3 working days.
4:37:12 PM Anandan K.
As I said earlier, the maximum time would be 1 week.
4:37:22 PM Anandan K.
If you want, you can inform your buyer to contact us for this confirmation.
4:37:49 PM angelina05111970
has the refund process started
4:38:12 PM Anandan K.
NO, it is not yet started.
4:38:25 PM angelina05111970
then when will it start
4:38:37 PM Anandan K.
within 1 week.
4:39:08 PM angelina05111970
1 week from when ----- yesterday, 1 month or 1 year
4:40:02 PM Anandan K.
I have already informed you that , let me copy and paste that same line here:
The amount will be refunded to the buyer after a week , as your selling account got suspended on 19th April.
4:40:17 PM Anandan K.
So, it is 1 week from 19th April.
4:41:09 PM angelina05111970
this is purely harrasement of the sellers
4:41:42 PM Anandan K.
I understand your concern. However as I said, we take such actions in case of policy violation.
4:43:06 PM angelina05111970
and why permanent and not temporary, why does the seller not have the option to correct his mistake
4:43:44 PM angelina05111970
a complete harrasement and bias on the part of e-bay which is always in favour of the buyers and against the sellers
4:43:57 PM Anandan K.
In case of policy violation , we do not give any chance to our seller or buyer.
4:44:23 PM angelina05111970
what bloody policy has been violated.
4:44:45 PM angelina05111970
you all are bloody parrots that repeat the same sentence over and over again
4:45:22 PM Anandan K.
I am repeating the same sentence, because you are repeating the same query whether you can reinstate your account or not.
4:45:54 PM angelina05111970
becoz i want my bloody money, its not your money or ebays money
4:46:16 PM angelina05111970
its not your item or ebays item that was sold, it is mine....
4:46:41 PM angelina05111970
SO I WANT MY BLOODY GODDAM MONEY ----- U UNDERSTAND THAT
4:46:47 PM Anandan K.
That is buyer's money and we are going to refund him the amount. So, you need to contact him after a week.
4:47:51 PM angelina05111970
BUYER DID NOT PAY JUST TO SEE YOUR COMPANY'S FACE , HE PAID FOR MY ITEM WHICH HE HAS AS PER HIS FEEDBACK. SO WHATS THE BLOODY PROBLEM
4:48:22 PM Anandan K.
The problem is that our team has found "policy violation" done in this transaction. This is the problem.
4:49:29 PM angelina05111970
SO AS PER RULES OF INDIA OR ANY OTHER COUNTRY IN THE WORLD WHEN PERSON 01 SELLS AND ITEM, AND PERSON 02 RECIEVES HIS ITEM THEN THYE MONEY PAID BY PERSON 02 < BUYER> RIGHTFULLY BELONGS TO THE sELLER
4:49:57 PM angelina05111970
AND WHEN BUYER HAS NO PROBLEM,
4:50:15 PM angelina05111970
HE HAS SENT THE MONEY TO EBAY AS RECQUIRED BY THE RULES
4:50:34 PM Anandan K.
Yes, you are correct. But as per the policies of Paisapay, when there is a violation found in the transaction:
The amount of the person 02 is refunded back to the person 02.
4:50:47 PM angelina05111970
I SENT THE ITEM ACCORDING TO THE DATE SPECIFIED AND UPDATED THE SHIPPING DETAILS AS SPECIFIED ACCOREDING TO THE RULES
4:51:28 PM angelina05111970
WHAT IS THE BLOODY VIOLATION, WHERE HAS THE VIOLATION BEEN MADE
4:51:51 PM angelina05111970
NOW U WILL SAY U CANNOT TELL ME COZ THAT IS HIGHLY CONFIDENTIAL
4:52:07 PM Anandan K.
Yes, correct.
4:52:30 PM angelina05111970
A WHOLE PACK OF F________NG LIES
4:53:17 PM Anandan K.
Please do not use unprofessional language while chatting.
4:53:27 PM Anandan K.
Let me know if there is any other information you would like to have?
4:54:32 PM angelina05111970
Please do not use unprofessional language while chatting....... WHAT ELSE DO YOU WANT ME TO SAY... DO YOU WANT ROSES FOR THE LIES THAT IS BIENG TOLD TO ME
4:54:47 PM angelina05111970
DO YOU WANT ROSES FOR THE HARRASEMENT THAT IS BIENG GIVEN TO ME
4:55:29 PM angelina05111970
JUST BECOZ YOU ARE BIG COMPANY IT DOES NOT MEAN YOU CAN STEP ON THE CONSUMER TOES AND EXPECT THEM TO GIVE YOU FLOWERS IN RETURN
4:55:40 PM Anandan K.
Even we really don't like to take such decisions. But however, to maintain a safe trading environment, we have to take such decisions when there is policy violation by our members.
4:56:29 PM angelina05111970
U TELL YOUR MANAGER/ OPS/TL THAT I AM TAKING THIS MATTER FORWARD TO THE CONSUMER FORUM AND MEDIA AND EVEN POSTING THIS CHAT HISTORY ON THE EBAY COMMUNITIES
4:57:23 PM angelina05111970
WHEN THERE IS A POLICY VIOLATION THERE SHOULD BE AN INVESTIGATION, TEMPORARY SUSPENSION AND BOTH PARTIES NEED TO BE INFORMED OR SPOKEN TO
4:57:32 PM angelina05111970
WE ARE NOT BLOODY TERROSRISTS
4:58:02 PM Anandan K.
I really can understand concern. Such decisions are taken only after investigation by our team.
4:59:32 PM angelina05111970
WHRE WAS THE INVESTIGATION AS I SPOKE WITH YOUR TEAM ON MONDAY WHO ADVISED THAT THE MONEY WILL BE REMITTED BY 12 NOON. THAT SAME DAY MY ACCOUNT IS SUSPENDED, SO U TELL ME WHERE IS THE INVESTIGATION....?????????????????
5:00:32 PM Anandan K.
I really cannot provide you much information about when and how the investigation is done.
5:01:13 PM angelina05111970
what can u provide me,,,,,, anything at all or nothing
5:02:32 PM Anandan K.
In this case, I can provide you the information that the amount will be refunded back to the buyer within 1 week.
5:04:56 PM angelina05111970
ya rite,,,, hmmmmm very interesting and very helpful.......
thanks
I am a new user to the ebay system as a seller and after sending the item to the buyer who confirmed recieval of the same and all was ok from both buyer and seller end paisapay advsd they would remit my money on 19th april at 12 noon and it was in process. I checked my account that same day at 12 am but no money.
I call the nxt day and paisapay advsd Your PaisaPay registration is suspended
Dear angelina05111970,
Your PaisaPay registration has been suspended.
Your current listings will not be affected by this suspension. However, going forward, you will not be able to create new listings on eBay.
When i spoke with 3 agents and the supervisor they advs that is is due to POLICY VIOLATION...
I asked what has been violated as i am new user and need to make amends if recquired... They are very rude and tell me " WE CANNOT DISCLOSE THAT INFORMATION, YOUR ACCOUNT IS SUSPENDED DUE TO POLICY VIOLATION. THE MONEY WILL BE REFUNDED TO THE BUYER AFTER A WEEK OF SUSPENSION OF ACCOUNT AND THEN YOU CAN CONTACT BUYER."
Buyer has no problems with the transaction, seller has no problems then why is EBAY HAVING A PROBLEM....."
ALL SELLER PLEASE BEWARE OF E-BAY PAISA PAY.
BELOW IS A COPY OF THE CHAT WITH AN EBAY AGENT:
4:14:26 PM angelina05111970
Initial Question/Comment: PaisaPay
4:14:32 PM System
Thank you for contacting eBay.in Live Help. Please hold for the next available Live Help agent.
4:14:32 PM System
Anandan K. has joined this session!
4:14:32 PM System
Connected with Anandan K.
4:14:49 PM angelina05111970
hi anandan k
4:15:09 PM Anandan K.
Hello, welcome to eBay Live Chat. My name is Anand. How may I help you today?
4:15:32 PM angelina05111970
i need ur assistance in my paisa pay remittance
4:16:14 PM angelina05111970
as i have recieved a mail from them stating that my paisa pay a/c has been suspended and my remittance is on hold
4:16:25 PM angelina05111970
i do not know the reason for the same
4:16:51 PM Anandan K.
While I check from my side, we will need to verify your eBay account. Kindly provide your Name, Address, Zip Code, Telephone number and your User ID.
4:17:02 PM angelina05111970
below is a copy of the message recieved from paisapay
4:17:40 PM angelina05111970
Your PaisaPay registration is suspended
Dear angelina05111970,
Your PaisaPay registration has been suspended.
Your current listings will not be affected by this suspension. However, going forward, you will not be able to create new listings on eBay. Need assistance?
4:17:55 PM angelina05111970
Name: dominic Didier Serre
4:19:22 PM angelina05111970
Address: Spice Tower Building, 3rd floor, Flat 3/T New Pilla Reddy Layout, Devarachiknahalli Last Bus Stand, Bangalore 560076 Id: angelina05111970, Tel: 9620536376
4:19:32 PM Anandan K.
Thank you for providing the information.
4:19:38 PM angelina05111970
thanks
4:20:02 PM Anandan K.
On checking the details, I see that your selling account has been suspended permanently as our team has found "Paisapay Agreement Policy" violation in the transaction done on your ebay account.
4:20:11 PM angelina05111970
please check into this matter and let me know on course of action to be taken
4:20:46 PM angelina05111970
i dont understand the meaning of "Paisapay Agreement Policy" violation
4:20:52 PM Anandan K.
The amount received for this transaction: 26534294062 will be refunded back to the buyer as the violation is found in this transaction.
4:21:02 PM Anandan K.
Okay, I will explain.
4:21:57 PM Anandan K.
We have certain policies , rules and regulations which need to be followed by all our sellers. At the time while registering with Paisapay, you agreed with the policies. Hence we call it "Paisapay Agreement Policy".
4:22:17 PM Anandan K.
You can check the Paisapay Agreement Policy on this page:
http://pages.ebay.in/help/policies/user-agreement.html
4:23:07 PM Anandan K.
And now, On viewing the transaction with Paisapay ID: 26534294062 , our team has found that you have violated the "Paisapay Agreement Policy"
4:23:27 PM angelina05111970
so under this policy, which option has been violated b,coz i am on that page u gave the link for but there are many options
4:23:33 PM Anandan K.
Hence your selling account has been permanently suspended and the amount for this transaction is going to be refunded back to the buyer.
4:24:03 PM Anandan K.
The exact policy which is violated, is never revealed to the member. Hence I cannot provide you with the exact policy which is violated.
4:25:16 PM angelina05111970
i think that as i am a first time user of this site, i feel that your company is bieng a bit harsh with new people and a little leway should be given
4:26:00 PM angelina05111970
there should be some kind of warning/call in case i might have done something wrong by mistake and unknowlingly
4:26:23 PM Anandan K.
I am sorry to inform you that eBay is quite strict with the Policies it has for the members. In cases of policy violation, we do not give any warning to our members.
4:26:53 PM Anandan K.
And the decision taken in cases of policy violation is final and irrevocable.
4:27:36 PM angelina05111970
i dont understand as from the buyers end there is no problem, so when is the buyer going to recieve his payment
4:29:23 PM Anandan K.
The amount will be refunded to the buyer after a week , as your selling account got suspended on 19th April.
4:32:39 PM angelina05111970
so if i send you an email requesting the funds to be refunded to the buyer then as i understand from your customer care that it will be done within 3 days
4:32:43 PM angelina05111970
is that correct
4:33:13 PM Anandan K.
No.
4:33:21 PM Anandan K.
You do not need to send us an email to us in this case.
4:33:38 PM Anandan K.
We are going to refund the buyer , but it would take at the maximum 1 week.
4:33:54 PM angelina05111970
well that is what your supervisor and customer care said as i do not wish to keep this a/c anymore
4:35:02 PM Anandan K.
Then you can send us an email to incswebhelp@ebay.com and request to close this eBay account.
4:35:27 PM angelina05111970
then will the refund be made within 3 working days
4:37:02 PM Anandan K.
I cannot assure you that it will be done within 3 working days.
4:37:12 PM Anandan K.
As I said earlier, the maximum time would be 1 week.
4:37:22 PM Anandan K.
If you want, you can inform your buyer to contact us for this confirmation.
4:37:49 PM angelina05111970
has the refund process started
4:38:12 PM Anandan K.
NO, it is not yet started.
4:38:25 PM angelina05111970
then when will it start
4:38:37 PM Anandan K.
within 1 week.
4:39:08 PM angelina05111970
1 week from when ----- yesterday, 1 month or 1 year
4:40:02 PM Anandan K.
I have already informed you that , let me copy and paste that same line here:
The amount will be refunded to the buyer after a week , as your selling account got suspended on 19th April.
4:40:17 PM Anandan K.
So, it is 1 week from 19th April.
4:41:09 PM angelina05111970
this is purely harrasement of the sellers
4:41:42 PM Anandan K.
I understand your concern. However as I said, we take such actions in case of policy violation.
4:43:06 PM angelina05111970
and why permanent and not temporary, why does the seller not have the option to correct his mistake
4:43:44 PM angelina05111970
a complete harrasement and bias on the part of e-bay which is always in favour of the buyers and against the sellers
4:43:57 PM Anandan K.
In case of policy violation , we do not give any chance to our seller or buyer.
4:44:23 PM angelina05111970
what bloody policy has been violated.
4:44:45 PM angelina05111970
you all are bloody parrots that repeat the same sentence over and over again
4:45:22 PM Anandan K.
I am repeating the same sentence, because you are repeating the same query whether you can reinstate your account or not.
4:45:54 PM angelina05111970
becoz i want my bloody money, its not your money or ebays money
4:46:16 PM angelina05111970
its not your item or ebays item that was sold, it is mine....
4:46:41 PM angelina05111970
SO I WANT MY BLOODY GODDAM MONEY ----- U UNDERSTAND THAT
4:46:47 PM Anandan K.
That is buyer's money and we are going to refund him the amount. So, you need to contact him after a week.
4:47:51 PM angelina05111970
BUYER DID NOT PAY JUST TO SEE YOUR COMPANY'S FACE , HE PAID FOR MY ITEM WHICH HE HAS AS PER HIS FEEDBACK. SO WHATS THE BLOODY PROBLEM
4:48:22 PM Anandan K.
The problem is that our team has found "policy violation" done in this transaction. This is the problem.
4:49:29 PM angelina05111970
SO AS PER RULES OF INDIA OR ANY OTHER COUNTRY IN THE WORLD WHEN PERSON 01 SELLS AND ITEM, AND PERSON 02 RECIEVES HIS ITEM THEN THYE MONEY PAID BY PERSON 02 < BUYER> RIGHTFULLY BELONGS TO THE sELLER
4:49:57 PM angelina05111970
AND WHEN BUYER HAS NO PROBLEM,
4:50:15 PM angelina05111970
HE HAS SENT THE MONEY TO EBAY AS RECQUIRED BY THE RULES
4:50:34 PM Anandan K.
Yes, you are correct. But as per the policies of Paisapay, when there is a violation found in the transaction:
The amount of the person 02 is refunded back to the person 02.
4:50:47 PM angelina05111970
I SENT THE ITEM ACCORDING TO THE DATE SPECIFIED AND UPDATED THE SHIPPING DETAILS AS SPECIFIED ACCOREDING TO THE RULES
4:51:28 PM angelina05111970
WHAT IS THE BLOODY VIOLATION, WHERE HAS THE VIOLATION BEEN MADE
4:51:51 PM angelina05111970
NOW U WILL SAY U CANNOT TELL ME COZ THAT IS HIGHLY CONFIDENTIAL
4:52:07 PM Anandan K.
Yes, correct.
4:52:30 PM angelina05111970
A WHOLE PACK OF F________NG LIES
4:53:17 PM Anandan K.
Please do not use unprofessional language while chatting.
4:53:27 PM Anandan K.
Let me know if there is any other information you would like to have?
4:54:32 PM angelina05111970
Please do not use unprofessional language while chatting....... WHAT ELSE DO YOU WANT ME TO SAY... DO YOU WANT ROSES FOR THE LIES THAT IS BIENG TOLD TO ME
4:54:47 PM angelina05111970
DO YOU WANT ROSES FOR THE HARRASEMENT THAT IS BIENG GIVEN TO ME
4:55:29 PM angelina05111970
JUST BECOZ YOU ARE BIG COMPANY IT DOES NOT MEAN YOU CAN STEP ON THE CONSUMER TOES AND EXPECT THEM TO GIVE YOU FLOWERS IN RETURN
4:55:40 PM Anandan K.
Even we really don't like to take such decisions. But however, to maintain a safe trading environment, we have to take such decisions when there is policy violation by our members.
4:56:29 PM angelina05111970
U TELL YOUR MANAGER/ OPS/TL THAT I AM TAKING THIS MATTER FORWARD TO THE CONSUMER FORUM AND MEDIA AND EVEN POSTING THIS CHAT HISTORY ON THE EBAY COMMUNITIES
4:57:23 PM angelina05111970
WHEN THERE IS A POLICY VIOLATION THERE SHOULD BE AN INVESTIGATION, TEMPORARY SUSPENSION AND BOTH PARTIES NEED TO BE INFORMED OR SPOKEN TO
4:57:32 PM angelina05111970
WE ARE NOT BLOODY TERROSRISTS
4:58:02 PM Anandan K.
I really can understand concern. Such decisions are taken only after investigation by our team.
4:59:32 PM angelina05111970
WHRE WAS THE INVESTIGATION AS I SPOKE WITH YOUR TEAM ON MONDAY WHO ADVISED THAT THE MONEY WILL BE REMITTED BY 12 NOON. THAT SAME DAY MY ACCOUNT IS SUSPENDED, SO U TELL ME WHERE IS THE INVESTIGATION....?????????????????
5:00:32 PM Anandan K.
I really cannot provide you much information about when and how the investigation is done.
5:01:13 PM angelina05111970
what can u provide me,,,,,, anything at all or nothing
5:02:32 PM Anandan K.
In this case, I can provide you the information that the amount will be refunded back to the buyer within 1 week.
5:04:56 PM angelina05111970
ya rite,,,, hmmmmm very interesting and very helpful.......
thanks
Message 1 of 15
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14 REPLIES 14
Unfair suspension of sellers paisapay a/c with no valid reason
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on 03-06-2010 10:41 PM
Have meat Navin Mistry in person @ delhi's Seller's summit.
He is truly a gem!!
:) did u got the money back now!
----------------------------------
facing problem with new ebay'r
plzz read --> http://forums.ebay.in/thread.jspa?threadID=500007274&tstart=0&mod=1275583188154
might be i can get some help from you ppl
He is truly a gem!!
:) did u got the money back now!
----------------------------------
facing problem with new ebay'r
plzz read --> http://forums.ebay.in/thread.jspa?threadID=500007274&tstart=0&mod=1275583188154
might be i can get some help from you ppl
Message 11 of 15
Unfair suspension of sellers paisapay a/c with no valid reason
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on 25-07-2010 09:43 PM
the same has happened to me... please advice what to do...
Message 12 of 15
Unfair suspension of sellers paisapay a/c with no valid reason
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on 14-11-2010 11:52 PM
fuccckkkkkkkkkiiiiiiiiinnnnnnnnnnngggggggggggggg ebayyyyyyy....
they support only buyers , there is no space for sellers in ebay...please dont sell an thing....
they support only buyers , there is no space for sellers in ebay...please dont sell an thing....
Message 13 of 15
Unfair suspension of sellers paisapay a/c with no valid reason
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on 15-11-2010 02:37 AM
@ real phonex...
sir/mam could you elaborate which CHAPTER as per companies act..???
sir/mam could you elaborate which CHAPTER as per companies act..???
Message 14 of 15
Unfair suspension of sellers paisapay a/c with no valid reason
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on 15-11-2010 02:39 PM
Hi Dear Sellers
I Am Lakshmi
1) After Reading many discussion forums on ebay I Think,
2) Ebay Have To Understand Both buyers & sellers Needs,
3) They Cannot Give all priority to buyers & they should give same Priority's to sellers also because If There No Seller There No Buyer Also,
4) Now Days Many Sellers Saying Our Money & Business Is Not Safe With Ebay
5) We Really Dont Know When Our Seller & Paisa pay account's Get Suspended Without Proper reason & Proper Response
6) To Open New Seller & paisa pay Account, ebay Ask So many verification's + documentation KYC ETC,
but Before suspending any seller or paisa pay Account Why Ebay Dont Contact Seller & Ask Directly If Some Issue Done By Seller ????
7) Our Hard Earned Money is Not safe in paisa pay at all,
8) The reason gives by ebay & paisapay team " police violation " Is Not At All Correct also not proper business manner,
9) all the seller's had put Money & Efforts like listing products online & sending couriers & giving proper costumer service & Also paying ebay More then 50% of their Seller's profits,
10) I Dont Understand Why This Ebay Costumer Supports Is For What reason ??
Any Seller Called to costumers support they says" contact buyer or email to trust & safety Team is Only Answers To your All Questions
In case Buyer Calls Saying Contact Seller or Contact Trust & safety team or Click On help Center is Only Answers To All Questions
For This Two Answers Do We Need Ebay Costumer Support ???
I Am Lakshmi
1) After Reading many discussion forums on ebay I Think,
2) Ebay Have To Understand Both buyers & sellers Needs,
3) They Cannot Give all priority to buyers & they should give same Priority's to sellers also because If There No Seller There No Buyer Also,
4) Now Days Many Sellers Saying Our Money & Business Is Not Safe With Ebay
5) We Really Dont Know When Our Seller & Paisa pay account's Get Suspended Without Proper reason & Proper Response
6) To Open New Seller & paisa pay Account, ebay Ask So many verification's + documentation KYC ETC,
but Before suspending any seller or paisa pay Account Why Ebay Dont Contact Seller & Ask Directly If Some Issue Done By Seller ????
7) Our Hard Earned Money is Not safe in paisa pay at all,
8) The reason gives by ebay & paisapay team " police violation " Is Not At All Correct also not proper business manner,
9) all the seller's had put Money & Efforts like listing products online & sending couriers & giving proper costumer service & Also paying ebay More then 50% of their Seller's profits,
10) I Dont Understand Why This Ebay Costumer Supports Is For What reason ??
Any Seller Called to costumers support they says" contact buyer or email to trust & safety Team is Only Answers To your All Questions
In case Buyer Calls Saying Contact Seller or Contact Trust & safety team or Click On help Center is Only Answers To All Questions
For This Two Answers Do We Need Ebay Costumer Support ???
:-)*~*Regards Sn-Shoppe*~*:-)
Message 15 of 15
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