Dear lonei77,
With regards to your query, you can file an Unpaid Item Dispute against the buyer and get a FVF Credit for that transaction.
Follow these simple steps to file the UPI Dispute.
- Log onto your "My eBay"
- Click on the Action Link below sold items.
- Click on Report an unpaid item
- Enter the item number for which you are reporting the unpaid item and click Continue
- Specify "Why are you reporting this unpaid item dispute" from the dropdown provided
- Mention the current status of the dispute from the dropdown
- Click on "Send an the unpaid item reminder" tab
Ensure to close the dispute. Once you close the dispute after 7 days of filing it. Once you close the dispute you will get an FVF credit.
Click Here for more details on Unpaid Items.
In future you can also use the bidder management tool to block bidders with negative feedback / Unpaid Item strikes or from cities, countries you are not willing to ship the item to.
You can
Block Bidders from
- My eBay - My Account - Preference section.
Blocked bidders will not be allowed to bid on or buy your products.
In addition to this we have the provision of Cancelling a bid.
Cancel a bid would be if a bidder contacts you to back out of the bid or asks you to ship to cities / countries you do not ship.
Check this link on
Cancel Bids
I hope this helps you have a better trading experience on the site.
Regards,
Preeti
Regards,
Preeti