I purchased a Samsung charger which was defective. I lodged a claim for refund. Following info was sent to me
Claim ID:2217277
PaisaPay ID:43219463288
Item number:262360487425
On 9.8.16 it was promised telephonically that I would receive refund coupon within 7 days but till date no refund has been made. Ebay did not respond to my emails either.
For such a small amount you are forcing the customer to go to some legal forum. I can forget the amount but not this behavious of ebay.
A kapoor