@eBay
We would like share our current Powership experience i.e.
We have Aramex Powership pickups pending since last five days and we have been calling and emailing every day to the Powership team. We had been given assurances by Mr. Sriniwas, Mr. Jitesh last week for pickups on same day but it is still now happened.
We have been asking Powership team to remove Aramex from our account since last one month but today we have have received 02 more orders from Aramex without pickup of earlier ones.
We have dialled around 50 times to Powership team today only. The phone rang but most of the time, no one picked up the calls.
Only Three times our calls were pickup up today after 21, 4 & 18 rings. One time, Mr. Jitesh told us that Aramex concerned People is on Lunch and he never came to attend our call again. Second time, Mr. Sriniwas picked the call and assured us of pickup today (as also promised by him two times in last week) but when we contacted local Aramex people then they told us that they haven't received the email from ebay. We do not know that who is lying but we and our customers are suffering for no fault.
Third time, our call was picked by Mr. Nikhil, he then put us on hold and dis-connected the call in-between.
Thereafter, their phone ranged for 12 times and at last they switched off their Powership helpline mobile no for 10 minutes so as avoid answering us.
While writing this message, we are still trying to contact them but the phones are either busy or not being picked up....
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Our packing material request is also pending since last one month and we have only received half the material in between apart from which had been requested and that too is mostly finished.
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Expect the best.
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Expect the best.