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Pathetic behaviour and nonsensical customer relationship management of eBay

mauryars
Community Member

I ordered a Shirt from eBay. However, the size didn't suit me, and I asked them to exchange it with another piece. They told me to call the seller, and refused to take the matter on themselves. Meanwhile, my communication is going unattended from the seller's end. As I had no option left, asked eBay to solve the matter. However, they refused abruptly. Such pathetic behaviour and nonsensical customer relationship management of eBay is really unprofessional. As I suffered, just wanted to pass the message.
Claim ID: 2343200

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