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EBay.in Complaint against ebay guarantee/claims department Claim No.-2432949

This is regarding my refund claim

Claim id: 2432949
Paisapay id: 43953421539
Item number: ***
Seller id: ***
Date claim opened: 23-10-2016

I got an email from ebay india and paisa pay that my claim is approved and refund will be credited in my account within 6-8 days.

I didn't get my refund even after 10 days, so i called the ebay india support, they said that some problem in the back end and asked me to wait for the reply in next 48 hrs, waited ...no reply...called again after 48 hrs...they again asked me to wait for 72 hrs ...waited...no reply...called 5 times...every time i call, ...the customer support people asked me to wait for 48hrs...now its more than 2 months now after the purchase, still my money is not refunded !!

Every time i call they gave a service request number for free

Very very bad experience...started loosing hope on the big company like eBay !!!

Kindly advise if any one know the eBay global complaint contact information

So please refund my payment..

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