Hello to all,
Specially to TNS Manager.
I have sold all branded items, not even a single item is Unbranded.
I mention briefly few of them.
Seagate, WD, HP, Cooler Master, Buffalo, IOMEGA, ACER & Original Softwares to name FEW.
Recently I have clicked on the Seller Dashboard, then Seller performance to see what being displayed there.
Found 2 Low DSR ratings for Item as Described.
Just gone mad myself, coul'nt understand how come a International Branded item received a low DSR.
Why I have gone there to check is for one reason, after I maintained the DSR 5 for item as described many days, suddenly I checked its drop to 4.8.
I know the buyer who must have left the 2, because I am the one who watched the feedback score 100 times in a Day & notice every feedback received including DSR ups & downs.
Immediately after 2 feedbacks that time (From Same buyer / With 2 different ID's) I have noticed this drop.
He bought 2 Seagate Hard Drives from me & left Low DSR.
Do anyone think that the Branded item of International Standards, attract a low DSR, by any means.
Lets all respect the buyers opinion, assuming that some one did'nt like some branded product, for that blaming seller is not a method & how can I help the buyer community, if some one does'nt like a branded product.
Interestengly I coul'nt ask buyer because the rating is not visible.
Another Problem Here - A part of decision making system is hidden & not visible to anyone, you are hit by a mad man with a stone, now you can't see him is what the system is derived as.
To my surprise, I am not able to understand this point, how come a sensitive information where seller need to know is kept hidden, which seller or any one can't see for further improvement.
The LOW DSR remained on my account for ever, because I sold a branded item of International Standard to a mad guy, who indeed has no sense of responsibility in the age of IT.
This was clearly known to eBay, I don't expect eBay does'nt understand these, I am sure they are just enjoying the name that they have got in the past, so no need to do something which actually requires a lot of excercise.
A mechanism need to be tested before implementation, in real Time, not in background, even a software is implemented before final implementation, why eBay has not opted for testing the set of rules before forcing them on seller or a buyer.
If they want to test this, lets wait before forcing on the seller, I mean to say, any changes on the site must be tested before taking action against such policies.
Then only how good is a system functioning will be proved.
But without any such exercise, they do act like anything saying few words, buyer satisfaction, buyer safety Etc.
I did't mean to say that the buyer should not be taken care of, he has to be given the best protection in business, because without a buyer, no sale process exists, but what about the mechanism you are following to protect seller from irresponsible buyers.
You have said 4 members out of 100 can't rate low DSR's, have you not seen the rest 96 saying everything fine.
Is it visible or not?
Read once again, its 96% & above said its alright, then you have no value for that 96% success achieved by seller.
Out of 4 my question is how many are actually are accurate?
No answer, Find answers to my all questions inorder to protect the Community overall.
The communty word I have used for 3 main members.
" eBay - Buyer - Seller "
There is no other member in that, all must be healthy to make the system overall a healthy & prosporus body.
If any injured, that does'nt make a healthy body.
Thanks & Regards
