Is Selling on eBay still a viable business option ?

[super.shopper.24x7]

Hi,

eBay is a great site & I enjoy selling on eBay. I am in it for money, fun & Excitement. But over the past few months the frequent chargebacks from eBay are forcing me to re-consider my business strategy of selling on eBay.

22961014980 - Rs. 10,171.35
23022257533 - Rs. 6,192.13
22794066640 - Rs. 2,378.09
22590376101 - Rs. 524.33
23819197570 - Rs. 2,865.17
23892042350 - Rs. 1,518.54
23937059072 - Rs. 14,806.58

Total = Rs. 38456.19

This is not a small amount to loose in less than 6 months. The worst part is that no one at ebay cares or responds or reverses any of these chargebacks. I have sent numerous emails to ebay providing them POD's but they do not reverse any of these charges. Everytime I send a mail I get the acknowledgment mail but no one responds to the query.

I know I am not the only one on eBay who is affected by the extremely poor service from eBay PaisaPay department. It seems that people at that department do not know how to work or there is a drastic policy revision required.

My question to eBay is that why do you force sellers to use PaisaPay when you cannot manage it well. I am sure sellers would be glad to pay you the paisapay fee without actually using that service. So your revenue stays intact & the sellers can also survive.

It will be great if someone at eBay wakes up & looks into the above chargebacks for which I have already sent documents.

Wake up before you loose your good sellers to competition.

Thanks
Super.Shopper.24x7

[shivamemory]

Nowadays EBAY INDIA doesn't bother to solve sellers problem.

[3dcollectibles]

the buyer : mdzaheer83_123 is a true FRAUD BUYER and has charged back many sellers in the last few months.

This particular BUYER knows how to avoid Paisapay verification process and after few weeks charges back the payment and gettting the items free.

This is 100% ebay's fault by allowing this buyers payment to be allowed everytime and everytime paisapay is charging back and GIFTING to this particular guy.

Also Seller cannot check the buyers reputation as ebay has banned giving -ve feedback to buyers even if the buyer goes on killing every seller.

]:)

[emailswarup]

Hi,

There are 11 replies to this thread up to now yet no response from PaisaPay department - that proves all. Hope someday, may be after several years, PaisaPay will become more responsible and reasonable for the members. Whether the same ebay members will be operating then or not is a different issue. .
Best Regards 😄
Swarup
Kolkata

[super.shopper.24x7]

Hi,

Below is the last reply I received from eBay. I dont know what will it take to get our money credited.

---------------------------------------------------
Hello,

Thank you for writing to eBay. This is Ashish from ebay.India customer
support team.

I understand from your mail regarding the Chargeback for Paisapay id :-
23937059072 and for which we had asked you send he necessary copies.

Firstly I truly apolozige for the inconvenience caused to you in this
situation. On checking our records I see that we had already escalated
your case to our concern Team to get it sorted. However, Im sorry to
inform you that we are still in process to revert this money into your
Account. I agree that you had submitted all the copies as per require
ments.

I can understand your frustration in this case. Even a ebay member
myself if Im at your position and facing a same problem. Definately I
would also came up with same words. I also see that you had completed
all the formalities as per our requirements. But Im so sad to see that
till yet issue is not resolved. However, We are trying our level best to
resolve the issue. But due to some Technical issue we are not able to
proceed the same.

So in that case I would like to request you that kindly allow us some
time to look into the matter and resolve the issue. Once we get any
details surely we will update you from our side.

I know that this is not a resolution that you are expecting with us. But
I had tried my level to best to pulled out more clarification on this
issue. Your patience and understanding is highly appreciable in this
case. For further assistance feel free to get back us.

You can also talk to us through Live Help or call our Helpline. To know
more about the support options please refer to

http://pages.ebay.in/paisapay/phone-support.html

If time permits, please leave an appropriate feedback for my service to
you. You may get a separate email requesting for feedback. Your valuable
feedback and inputs will help me to improve my services towards other
members and you.

Regards,

Ashish
eBay Customer Support
---------------------------------------------------

What kind of system do you guys have that you are always in technical mess ???? 😞

Manish
Super.Shopper.24x7