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Money Debited from account but showing error message UNSUCCESSFUL PAYMENT...?

agha7191
Community Member

To

Ebay India

Sub. Placed order on ebay for 3D Printer Value Rs 19,999/-

Sir

I had Placed an order on ebay india on 14th of Sept 2017 for a 3D Printer

  1. Order Date 14/9/2017 supplier dgsparks from jaipur.
  2. Paisapay id 46028394533
  3. Payment maid through net banking SBI on 14/9/2017 for Rs 18,599.07
  4. Gift voucher used TMM8DFGNR4 for Rs 1,399.93
  5. Did not get order confermation called customer care several times please check all my conversations with customer care.
  6. Now I get a email Pending PaisaPay payment is rejected for your eBay order (PaisaPay ID 46028394533).

Dear  agha7191,

Your PaisaPay payment has been rejected. You paid the order total of Rs. 19,999.00 using State Bank of India online bank transfer (Rs. 18,599.07) and eBay gift voucher TMM8DFGNR4 (Rs. 1,399.93).

Complete the payment

Action required:
Please make the payment using another payment method. Your purchase is currently not paid for and the seller(s) will not ship you the item(s) till you make the payment again.

Please note that your bank account has not been charged for this transaction.

  1. Why should I pay second time when I have paid before as per my SBI Statement my account has been debited for the above amount and the same transferred to ebay.
  2. Account Statement from 1 Sep 2017 to 30 Sep 2017

 

 

 

 

 

 

 

Txn Date

Value

Date

Description

Ref No./Cheque

No.

Debit

Credit

Balance

14 Sep

2017

14 Sep

2017

TO TRANSFER-INB EBAY EBAY Payments-

JSBI5658737671I GACADAJT1

TRANSFER TO

18,599.07

 

 

  1. Now Please Refund my entire amount immediately .
  2. Hoping immediate action will be taken

Regards

Atul Ghatage

8149974781

atulghatage@gmail.com

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