The most sluggish customer care(the name is a misnomer!)I have come
across in recent times is e-bay. If the care is missing then soon there
will be no customer.
I thought Prof.Couriers were good till I found Machpowertools' comment.
I deal a lot with Mach and they are genuine sellers and hence their
comments must be very valid.
I got an item through Paisapay claimed to have been made in Germany from
Mumbai. On receipt I found it to be fake made locally. It was damaged
too. I sent mails to the seller to receive no reply. I have raised a
claim under "item not as described" E-...
My case is peculiar. I wanted to redeem 100 points and went through the
process. It gave me a number-letter combination to be pasted somewhere.
Before I could copy, it vanished once and for all along with my 100
points. My mails to customer care elic...
