Hello kukusworld,
We are extremely sorry that a regular user such as yourselves has faced issues and are considering pulling our of eBay. Your feedback on Customer Service is something we have heard from many users over the past few days.
This is a very important issue and we are taking it very seriously. We are taking steps to ensure that users get correct answers to their queries in the least number of interactions. We shall shortly be making a communication on the boards in this regard.
You should start seeing an improvement in this front very soon. We rely on users such as you to provide us with feedback, which will help us further improve our responses.
Once again, my sincere apologies,
regards,
Rohit
Community Development Team
Thanks and Regards,
Rohit,
Buyer Engagement Team