I filed an Unpaid Item strike on a buyer, but I have now received payment. How can I remove the strike?
You may remove an Unpaid Item strike for a buyer by following the steps below:
1. Click on the "My eBay" link located at the top of any eBay page. You may be asked to sign in.
2. Under the "Related Links" section on the left side of the page, click on the "Dispute Console" link.
3. On your dispute console, click on the "View" link next to the item you wish to remove the strike.
4. Click the link "Reverse the Unpaid Item strike for this dispute" on this page.
5. You will then be asked to confirm that you want to remove the Unpaid Item strike.
The buyer will receive an email confirming that the strike has been removed. The FVF credit will also be reversed when a strike is reversed.
Regards,
nvid
Regards,
Vidmay