The details of our services are mentioned here -
The Products available with India Post:
SPEED POST
DOMESTIC SPEED POST
1. max. Wt. 20 Kgs.
2. Available within India for selected Centers - 157 National centers and around 800 State Centers.
3. Tariff is according to the Weight and distance.
INTERNATIONAL SPEED POST (EMS)
1.Max. Wt. 20 Kgs.
2. Document Service available for 97 Countries.
3. Merchandise Service available for 73 Countries.
4. Different Tariff for Merchandise and Documents.
5. Tariff further varies according to the Distance of the Destination Countries.
6. Customs formalities to be completed by the sender.
Special Features of Speed Post
1. There is Time bound delivery system with Specified Delivery Norms for each and every National and International destinations.
2. Provision for refund of postage when not delivered within prescribed delivery Norm due to Service Fault.
3. Track and Trace Facility available on WEBSITE.
4. BNPL facility and bulk discount available.
5. Free Pick up to regular customers
6. Insurance Facility available.
7. Facility of Proof of Delivery with Signature of the Receiver available for Domestic Speed Post.
8. Transmission by Flights wherever available.
9. Facility of pre-mailing activities available at Departmental Business Post Centers at very nominal rate.
EXPRESS PARCEL POST
1. Available within India only
2. Max. wt. 35 kgs.
3. Tariff is according to the Weight and Distance. Minimum Tariff for 3 Kgs.
4. Contents at par with parcel.
Special Features
1. Available to the Regular customers at the identified EPP Centers only. ( Not available for a walk in customer across the counter)
2. Free Pick up and free Home Delivery facility is available.
3. BNPL and Bulk Discount facility available.
4. Insurance and Cash on Delivery facility is available.
5. Facility of pre-mailing activities available at EPP Centers at a nominal rate.
PARCELS
1. Available for all destinations within India and for Selected Countries abroad.
2. Max. weight 20 kgs.
3. Can be sent by Ordinary, Registered, Insured post.
4. Can be sent as VPP within India.
5. Can contain anything that can be transmitted by post; but should not contain more than one communication. ( Otherwise it will be charged at pat with Letter postage rate)
Special Features
1. No time bound delivery.
2. Air lift only when fully prepaid with Air Surcharge in addition to the normal postage.
3. Can be posted across the Post Office Counter only. ( If posted in a Letter Box, it will be compulsorily Registered)
4. Registration compulsory when weight exceeds 4 Kgs.
5. For parcels exceeding 5 kgs. in weight, home delivery fee of Rs. 5/- is charged, otherwise parcel will be delivered at the PO counter only.
6. Half the postage will be charged if redirected on a new address to the addressee.
LETTERS
1. Can be sent anywhere in India and to all countries associated with Universal Postal Union.
2. Max. wt. 2 kgs.
3. Can be sent by Ordinary, Registered and Insured Post.
4. Can be sent as Value Payable Article inside India.
5. Can contain anything that can be transmitted by post.
6. Within India, the postage is according to the weight of the article irrespective of the distance; ( Rs. 5/- for every 20 gms. or part thereof)
7. For other countries, tariff is based on the distance and route ( Surface, Air or Surface & Air Link).
Special Features
1. Free Air lift in India wherever available. Air lift for mails of other countries given only when Air Surcharge is prepaid in addition to the normal postage.
2. Delivered at home address/ Post Box without any extra charge.
3. Given priority in sorting, transmission and delivery over other second class mails like Parcels and Book posts.
4. Ordinary articles can be posted in the latter boxes installed by the Department of Posts.
5. Pre-mailing activities provided on Nominal rates.