PaisaPay remittance transfer problem need support

[philaindia.king]

Hi

Register ID --- philaindia.king

Register Mob no -- 8820166644

My current PaisaPay Prepaid account balance of Rs. 14144.15 has been transferred online to my bank account but its still not received

on 3/08/2017 --- Rs. 7,535.06 and on 7/08/2017 --- Rs. 6,609.09 {this amounts already  transferred online}

Total -- Rs 14144.15 ..

Please resolve this issue as soon as possible