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Resolved! The buyer wants an invoice?

Hi, the buyer of my item has asked for an invoice as he is a company (I’m a private seller) I’ve been going round in circles but still can’t find a solution that works, none of the instruction information I have found have the same page layout, I’ve ...

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Shipping items already in a box with styrofoam

Hello, Can I get some tips on how to package items that are already in it's own box with styrofoam surrounding the item? I am getting ready to post some Christmas houses and some Jim Shore figurines. They are all with the original boxes and styrofoam...

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The Best Practices of Order Management on eBay

As an ecommerce seller what do you think is the common goal of between a seller and customer: To get the order delivered as quickly and accurately as possible. Isn’t it? To achieve this, it is important to have your Order Management process in place....

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India post registered mail tariff increase

I am a regular international registered mail booking customer.Since few days am seeing registration charges as 150 for registered forigen letter service and small packet service Earlier it was 70 rs.Is there any tariff increase? If yes is there any n...

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Item not received what is the refund option

hi all I have not received the item i have ordered on 21 April 22 . It was supposed to be delivered on 4th May. Tracking shows its in India right now in the customs, but even if i receive the item within a week or so, what will happen if i find the i...